cgebert Posted January 6, 2009 I am removing viruses and spyware from a Windows XP Home SP3 box. I would like to use SUPERAntiSpyware because it is more thorough than other tools. When I tried install SUPERAntiSpyware, it showed this error message in a popup: "The System Administrator Has Set Policies to Prevent This Installation" Most of the postings to fix this refer to Group Policy Editor, which doesn't exist in XP Home. Others refer to the DisableMSI registry key, which isn't the problem in this case. I've tried the Microsoft Windows Installer CleanUp Utility. It won't run either. It gives the same error message as SUPERAntiSpyware, when I try to install it. I tried to run them as owner and administrator. Any ideas? Share this post Link to post Share on other sites
falkor Posted January 7, 2009 I have the same problem . I asked support and I was referred to the FAQs page . You are correct . They have the fix for Vista Pro and Group Editing but , not for XP Home . Or , for Vista Home . Figured I would come in here to look for help . Glad to see someone else saw this and it is not just me . Share this post Link to post Share on other sites
SUPERAntiSpy Posted January 7, 2009 We are in the process of creating an installer that does not require the Windows Installer service for this type of situation. Share this post Link to post Share on other sites
cgebert Posted January 7, 2009 I saw the version that you can run without installing as well, but that would still leave me with a machine that you can't install anything on. Share this post Link to post Share on other sites
BrentNewland Posted January 9, 2009 I have also run into this on a heavily infected machine (antivirus 2009 and more). It seems to be a new attack method, and I noticed it targeted at sas and the windows installer repair tools. I followed directions on the web and deleted all the policy registry keys and even the windows installer guid keys, and was still unable to install those. It would help if someone could make a VM and compare states before and after this problem comes up and get a fix out for it. Share this post Link to post Share on other sites
nashthedog Posted January 18, 2009 I have also run into this on a heavily infected machine (antivirus 2009 and more). It seems to be a new attack method, and I noticed it targeted at sas and the windows installer repair tools. I followed directions on the web and deleted all the policy registry keys and even the windows installer guid keys, and was still unable to install those.It would help if someone could make a VM and compare states before and after this problem comes up and get a fix out for it. What directions have you followed on the web? I have spent nearly 2 days now trying to clean up a nasty program called Spyware Guard 2009. I finally decided to install superantispyware and I keep getting "The System Administrator Has Set Policies To Prevent..." message. I am about ready to SCREAM! I cannot get the superantispyware exe to run because of this message. Share this post Link to post Share on other sites
Pandato Posted January 19, 2009 There is NO need for PM's , Seek help via the Customer Service Request, right click icon on task bar and select customer service Share this post Link to post Share on other sites
