wwman Posted December 31, 2008 This site has taken over Windows Internet Explorer. I have tried to remove it in save mode. I get a continuous circle of blocking the change in SuperAntiSpyware, however, it does not stop the change to this website as homepage. Please help. Share this post Link to post Share on other sites
SUPERAntiSpy Posted December 31, 2008 This site has taken over Windows Internet Explorer. I have tried to remove it in save mode. I get a continuous circle of blocking the change in SuperAntiSpyware, however, it does not stop the change to this website as homepage. Please help. Have you done a complete scan with SUPERAntiSpyware 4.24.1004 with the latest definitions? Share this post Link to post Share on other sites
wwman Posted January 2, 2009 Yes I did. I even tried to scan in safe mode. I even tried to uninstall Internet Explorer. However, I have a menu item Internet Explorer. However, Internet Explorer does not show up in Control Panel when I try to remove program. Thanks. Share this post Link to post Share on other sites
h2eau Posted January 2, 2009 The infection is called "Adware.Cinmus.25600". This can be uninstalled with Spyware Doctor Starter Edition available for free in the Google Pack. There is an older version of Spyware Doctor Starter Edition that may work without installing the additional Google Pack software. Here is some information http://www.pctools.com/mrc/infections/id/Adware.Cinmus/ http://research.sunbelt-software.com/th ... atid=93602 http://www.spywareremove.com/removeAdwareCinmus.html Google Pack (latest Spyware Doctor) http://pack.google.com/intl/en/pack_installer.html Maybe try Spyware Doctor Starter Edition direct from the link below, the download is older version but update may or may not update to latest version but I suggest trying this version first as it doesn't require Google pack. the Starter Edition is required as the full version doesn't remove infections, it only detects them. Spyware Doctor Starter Edition download http://www.download.com/Spyware-Doctor- ... 04508.html Share this post Link to post Share on other sites
redwolfe_98 Posted January 2, 2009 wwman, i did a google-search for "www.3929.cn" and it pulled up many articles related to the problem.. maybe you can get some helpful information by looking at some of them: http://www.google.com/search?hl=en&q=www.3929.cn&btnG=Google+Search i know SAS tries hard to cover all the malware, but it is impossible to get it all, when there is new stuff coming out virtually every day.. so, besides doing a scan with SAS, with the latest updates, you could try doing a scan with "malwarebytes", and see if it flags anything.. even if the programs manage to remove some malware, you still could be left with some problems.. i have heard of cases where malware was removed, but there were still problems that had to be resolved, like where people's antimalware-programs still would not run, due to modifications that the malware had made.. other programs that you could do scans with are dr.web's "cureit", from "dr.web", and microsoft has an online-scanner that you could use, "onecare".. note that MS's online scanner will not run on your computer unless you use all of the default settings for IE's "security".. here is a link to MS's online-scanner: http://onecare.live.com/site/en-us/default.htm if you want expert assistance with removing malware from your computer, one place where you can get help is at DSLReports' "security cleanup" forum.. here is a link for it: http://www.dslreports.com/forum/cleanup Share this post Link to post Share on other sites
wwman Posted January 3, 2009 Thanks, I will try some of these suggestions this weekend. I hope to get my computer back. I tried scanning using the Microsoft site. They found the virus but could not fix it. When I tried Spyware Doctor, my whole system locked up and I couldn't start my computer. So I uninstalled it. I am back to where I started. Does SuperAntiSpyware have a fix yet? Thanks. Share this post Link to post Share on other sites