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jgt1942

Possible bug with the scan time

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Last night I installed on my laptop and kicked off a scan after downloading the latest updates. Earlier tonight I noticed that the scan had been running for about 21 hours. I just looked and it is still running but it reports that the scan has been running for 1:58:25. Something has reset the scan clock. I have a 160GB HD, Computer mgt reports that the drive is 142GB with 19GB free. I have WinXP Pro 32x installed with all the latest updates. The scan is now in the Windows folder thus I assume it is very near the end of the scan.

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Last night I installed on my laptop and kicked off a scan after downloading the latest updates. Earlier tonight I noticed that the scan had been running for about 21 hours. I just looked and it is still running but it reports that the scan has been running for 1:58:25. Something has reset the scan clock. I have a 160GB HD, Computer mgt reports that the drive is 142GB with 19GB free. I have WinXP Pro 32x installed with all the latest updates. The scan is now in the Windows folder thus I assume it is very near the end of the scan.

What version of SUPERAntiSpyware are you using? 4.23?

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I had 4.22.1014 installed but I thought I had downloaded the latest code. I ran the scan on 12/20 and "I thought" I had checked for updates before running but the log says I had 4.22.1014 installed. I now have 4.23.0.1066 (this is what I see on the help screen but on your website I see the version as 4.23.1066 - which is correct?

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You have transposed the numbers, the correct version is 4.23.1006 both on the product and website.( I just rechecked it :) )

From where did you download? you have an altered copy!

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I just checked the link in your post and there is NO zero(0) after 4.23 but .1006. Weird that you are seeing a zero there. :)

NO do not post your reg code but submit a customer service request for assistance.

Have you scanned with the updated version and did that resolve the issue? If not submit a ticket. :)

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The "0" I see is on the help screen in the application.

I've not scanned after updating to the latest version. I'll run a big scan on another system as a test. This systems has several HDs ranging from 250-GB (1 drive, this is my boot drive and two test drives - mainly empty drives), 4 1TB drives (these are about half full) and two 1.8TB RAID5 arrays (these are almost full).

This system is much faster than the other system and is not my main system.

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OK I just ran a full system scan on my "big" system (see previous post for system description and below). First let me say I'm very impressed with the scan speed. The total system was scanned in less than 37 hours (this is a total of about 6TB of data, on a previous test using ZoneAlarm after several days a scan of just 1.8TB had not been completed. I was forced to terminate the scan due to a reboot requirement by another application)

Based on this latest test I can confirm that the scan time display in the SAS window is being reset. I assume that when it hits 24 hours the clock is reset to zero and it starts again. The clock does show XX hours thus I had assumed that it would count up to 99 hours and 59 minutes and then reset. Based on the speed of the scan unless somebody had a very slow system (like my laptop) I doubt that a scan would take 99 hours but I've been proven wrong before.

This test was run using v4.23.1006 on a WinXP Pro 32bit system with all of the updates. I have 4GB of real memory but as we know WinXP 32bit can only see 3GB. Using Msinfo32.exe I obtained the following about my system:

Item Value

OS Name Microsoft Windows XP Professional

Version 5.1.2600 Service Pack 3 Build 2600

OS Manufacturer Microsoft Corporation

System Name S2

System Manufacturer MSI

System Model MS-7350

System Type X86-based PC

Processor x86 Family 6 Model 15 Stepping 6 Genuine Intel ~2133 Mhz

BIOS Version/Date American Megatrends Inc. V1.7, 7/29/2008

SMBIOS Version 2.5

Windows Directory C:\WINDOWS

System Directory C:\WINDOWS\system32

Boot Device \Device\HarddiskVolume4

Locale United States

Hardware Abstraction Layer Version = "5.1.2600.5512 (xpsp.080413-2111)"

User Name S2\jgt

Time Zone US Mountain Standard Time

Total Physical Memory 4,096.00 MB

Available Physical Memory 1.65 GB

Total Virtual Memory 2.00 GB

Available Virtual Memory 1.96 GB

The drive info is

Drive C:

Description Local Fixed Disk

Compressed No

File System NTFS

Size 233.75 GB (250,986,160,128 bytes)

Free Space 161.38 GB (173,278,900,224 bytes)

Volume Name

Volume Serial Number ACC425D8

Drive D:

Description CD-ROM Disc

Drive E:

Description Local Fixed Disk

Compressed No

File System NTFS

Size 233.76 GB (250,994,384,896 bytes)

Free Space 230.85 GB (247,874,498,560 bytes)

Volume Name Backup

Volume Serial Number FF13EB59

Drive F:

Description Local Fixed Disk

Compressed No

File System NTFS

Size 232.88 GB (250,056,704,000 bytes)

Free Space 122.76 GB (131,812,593,664 bytes)

Volume Name Misc250-01

Volume Serial Number 88CFDE19

Drive G:

Description Local Fixed Disk

Compressed No

File System NTFS

Size 931.51 GB (1,000,202,240,000 bytes)

Free Space 422.23 GB (453,363,605,504 bytes)

Volume Name eSata1TB02

Volume Serial Number A8310D71

Drive H:

Description Local Fixed Disk

Compressed No

File System NTFS

Size 931.51 GB (1,000,202,240,000 bytes)

Free Space 172.61 GB (185,337,683,968 bytes)

Volume Name eSata1TB01

Volume Serial Number 44F7FB7F

Drive I:

Description Local Fixed Disk

Compressed No

File System NTFS

Size 931.51 GB (1,000,202,240,000 bytes)

Free Space 258.39 GB (277,439,025,152 bytes)

Volume Name eSata1TB03

Volume Serial Number FC2AB944

Drive J:

Description CD-ROM Disc

Drive Q:

Description Local Fixed Disk

Compressed No

File System NTFS

Size 931.51 GB (1,000,202,240,000 bytes)

Free Space 670.28 GB (719,702,802,432 bytes)

Volume Name Agent

Volume Serial Number C4FF1D17

Drive R:

Description Local Fixed Disk

Compressed No

File System NTFS

Size 1.82 TB (2,000,420,859,904 bytes)

Free Space 131.38 GB (141,062,959,104 bytes)

Volume Name Raid5

Volume Serial Number B86A1EB7

Drive S:

Description Local Fixed Disk

Compressed No

File System NTFS

Size 1.82 TB (2,000,404,082,688 bytes)

Free Space 65.68 GB (70,526,726,144 bytes)

Volume Name Raid5

Volume Serial Number EC2AB22A

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