Emile Posted September 20, 2008 Hello, After an update of the program the product loops I cannot exit, stop or cancel it. Have to reboot. recommendations? Thanks in advance. Vista Home premium SP1 Share this post Link to post Share on other sites
SUPERAntiSpy Posted September 22, 2008 Have you tried an uninstall and re-install of 4.21.1004? Share this post Link to post Share on other sites
Emile Posted September 22, 2008 Hello, Unistalled the product, installed the requested version , keeping the logs , .... Same negative result see attached screenshots. Still scanning the same file a fex ahours later. FYI I run a dual boot Vista Home premium sp1 and xp SP3. Hope it helps Emile Share this post Link to post Share on other sites
Emile Posted September 22, 2008 Hi FYI I have NO problem in XP SP3. Share this post Link to post Share on other sites
SUPERAntiSpy Posted September 22, 2008 Uncheck the Direct Disk Access option in the Scanning Control Preferences of SUPERAntiSpyware and try the scan again. Share this post Link to post Share on other sites
Emile Posted September 24, 2008 Hello, Uncheck done and scanning OK. With this "uncheck" what functionnalities have I lost? Thanks in advance. Share this post Link to post Share on other sites