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scan won't finish

Have been using for 8or9 mos.without any problems at worked great now when I run A scan it starts and runs for three to five min. then the computer crashes shuts down completely some time when i reboot I get the screen that all white with out my normal screen.

I can run AVG, SPYBOT with out any problem nothing found

When it crashes I get #7000 error message in event viewer the AEGIS protocol [iEEE 8021x] v23.1.9 service failed to start.

I have uninstalled the program in ad remove then I reinstalled it again and up dated same results If you can give me any suggestion it would be very much appreciated thank you bill

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