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rewalston

Having trouble removing a trojan/virus

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My son's computer is infected with Trojan.Fake.Alert.PP. I have tried numerous malware, anti-virus and spyware programs and still it won't capture and delete this bugger. Does anyone have any suggestions?

rewalston

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Hi and welcome to the SAS forums,

Please submit a support request here>>>

https://www.superantispyware.com/support.html

Scroll to the bottom and submit a CSR (Customer Service Request)

They will get you to run their diagnostic tool on the infected pc and from there will be able to update their target database to take down your particular varaition of fake alert infection 8)

Leave a link back to this topic so it can be tracked :wink:

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