SAS icon in Task bar no longer displays

[sussie]

After downloading and trying out the SAS pro on the trial period, I decided to purchase SAS PROF and download the 4.20 update.

I have noticed a changed in the way the software behaves, which i don't think occured before.

Before the bug icon used to appear in the Task bar, but now it no longer appears. I was worried that maybe SAS was no longer active, but to my surprise SAS window popped up and did a sheduled scan.

I have checked my Preference setting and it shows that SAS icon in the system tray is checked.

Is this how it works now due to the version update?

[fatdcuk]

Hi ya,

its quite possible that you have had a buggy install process...

If you have the time and inclination then best bet would be to reinstall from scratch using the following method.

1)Goto Preferences>>>Help tab & select transfer product license.

**Make note of your activation number

2)Uninstall SAS using the following tool>>

https://www.superantispyware.com/downloads/SASUNINST.EXE

3) Reboot.

4)Install SAS c/o SAS homepage Pro links and then reactivate using your old license code.

HTH:)

[sussie]

Thanks for your prompt reply Fatd

Im going to do it now, I not that technical, so Ive taken the precaution of creating a restore point.

I'll report back as soon as Im done.

[sussie]

Oh dear, I come across my 1st hurdle. As soon as I went to preferences and selected Transfer Product License. An Alert box appeared warning me to only do this action if I am reinstalling XP or moving the product to a new computer. Nither of which I am planning to do.

Help!

[fatdcuk]

ok this is not a hurdle....ignore the alert and procede:) Just remember to note down your activation code;)

[sussie]

Well Yippe Yi Yeh!

Thanks fatd, your instructions worked a treat, my Bug is back in the task bar. Im sure this information will be usefull to others.

All the best

Oh, by the way whats HTH?

[fatdcuk]

Your welcome and HTH = Hope That Helps