Quick scan hangs on Prefetch folder

[subpar99]

Every morning I run a scheduled Quick Scan with SAS 4.15.1000. The scan never finishes. It looks to be hanging on a .pf file in the WINDOWS\Prefetch folder every time. Is this a known issue?

[SUPERAntiSpy]

Every morning I run a scheduled Quick Scan with SAS 4.15.1000. The scan never finishes. It looks to be hanging on a .pf file in the WINDOWS\Prefetch folder every time. Is this a known issue?

That is not a known issue - what other security software are you running?

[subpar99]

the only other security-type software running is Symantec Corporate Security.

[AdvancedSetup]

Possibly try running CHKDSK on the system

From an MSDOS prompt CHKDSK C: /F

It should run a disk check on reboot, if it does not then you might need to temporarily disable you AV and reboot again as Symantec is known to prevent disk check at times.

[subpar99]

I ran CHKDSK. It did not help. The scan still hangs on a file in the Prefetch folder. Every time.