Jump to content
bestoftime100

help super antispyware pro doesn't complete the scan.

Recommended Posts

i am using super antispyware pro 4.15.1000

when i make a full scan or any type of scan it scan the memory well then at the registry item 4125 or 4127 it doesn't complete but it keeps changing the registry items scanned quickly as if it is scanning them and when i try to pause the scan when it comes to 4125or 4127 it keeps changing the registry items scanned quickly and it doesn't scan them and i tried to uninstall it and making a system restore but nothing worked. i am using super antispyware pro. it used to scan well and i am using the same programs that i was using when the scan was well.help me any helpful answer will be appreciated

and this was the customer service answer:Hello,

If you uncheck the Kernel Direct options in the Scanning Control Preferences, does that allow the scan to complete?

and i have unchecked the kernel direct file,registry and disk access all the three and it didn't complete the scan.

so please help me . what shall i do ?

Share this post


Link to post
Share on other sites

Let Customer Service know and work with them. :) They are the experts and will assist you. Double posting doubles the work. Thanks for understanding.

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

×
×
  • Create New...