Updating to 4.15

[silverfox]

I notice that there is a new version available. My current version is the last publically available. To do the last update I had to manually update it.

Will the new version update itself from the last release or do we have to keep manually updating EVERY time. So far today my systen has not updated itself. Should we have to manually update all the time, mat=ybe SAS should writr an update routine

[robinb9]

mine have not updated yet.

but you should

Make sure you have checked-

go to Preferences/ Update tab

make sure there is a check mark for the free one - check for program updates when the application starts.

for the pro- you can have both checked.

It should pop up and tell you there is an update for either one.

Maybe they have not put it up through the updater servers yet just on their website.

robin

[silverfox]

Mine is the pro version and set to check for updates at start up.

Not happy about this at all

[SUPERAntiSpy]

Mine is the pro version and set to check for updates at start up.

Not happy about this at all

If you read the forums here, this is the standard practice for ALL release cycles, it will never change.

1. Internal Testing

2. Pre-Release Private Test

3. Pre-Release Public Test

4. Public Release to New Downloaders

5. Update Servers Updated/Activated a Day or more later

The update servers are on now - do you think Microsoft updates every single user in a single day? No, they don't, why? Because they want to make sure and not flood their servers and to make sure there are not issues.

[Alan D]

I got the popup this afternoon and updated - no obvious problems, and it does a quick scan fine.

This time I switched Defender off in the hope that I might avoid the 'error 7000' that lodges itself in Event Viewer every time I update to a new version of SAS. But no, there it was again: Service Control Manager, error 7000:

"The SASDIFSV service failed to start due to the following error:

Cannot create a file when that file already exists."

I reboot, and there's no further recurrence of the error, so I assume that all is well.

But does anyone know why this happens every time a new version is installed? (I find the Microsoft Help and Support entry for this error totally mystifying.)

[silverfox]

1. Internal Testing

2. Pre-Release Private Test

3. Pre-Release Public Test

4. Public Release to New Downloaders

5. Update Servers Updated/Activated a Day or more later

New customer preference over existing customers.

Eventually it did update itself at strat up

[SUPERAntiSpy]

1. Internal Testing

2. Pre-Release Private Test

3. Pre-Release Public Test

4. Public Release to New Downloaders

5. Update Servers Updated/Activated a Day or more later

New customer preference over existing customers.

Eventually it did update itself at strat up

There is no "new customer preference" - we do that to make sure there is no problem for our exisiting customers.