Jump to content
marshallgurl

New User, Major Problem

Recommended Posts

I just downloaded V.4.1.1046 this evening. There is no desktop icon or the little bug in the taskbar. I go to SuperAntiSpyware on the start menu and the only options I have is BootSafe and the Help file. In its folder I don't have any of the .exe files that are supposed to be there. Can someone help me cause I love this product and want to use it on my new computer but I can't figure out how to do that. :!:

Share this post


Link to post
Share on other sites

Please go into your Control Panel, Add/Remove and remove the current version of SAS.

Restart your computer.

Then download a new fresh version of SAS from the Website and install that version and see if that corrects your issue.

Share this post


Link to post
Share on other sites

Thank you, I guess I didn't remove it completely the first time. I used the uninstall helper tool and it did it. So thank you SOO much, my other computer needs help and I am thrilled to have this product working on it now, so thanks again. :D

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

×