marshallgurl Report post Posted May 28, 2008 I just downloaded V.4.1.1046 this evening. There is no desktop icon or the little bug in the taskbar. I go to SuperAntiSpyware on the start menu and the only options I have is BootSafe and the Help file. In its folder I don't have any of the .exe files that are supposed to be there. Can someone help me cause I love this product and want to use it on my new computer but I can't figure out how to do that. Share this post Link to post Share on other sites
AdvancedSetup Report post Posted May 28, 2008 Please go into your Control Panel, Add/Remove and remove the current version of SAS. Restart your computer. Then download a new fresh version of SAS from the Website and install that version and see if that corrects your issue. Share this post Link to post Share on other sites
marshallgurl Report post Posted May 28, 2008 Thank you, I guess I didn't remove it completely the first time. I used the uninstall helper tool and it did it. So thank you SOO much, my other computer needs help and I am thrilled to have this product working on it now, so thanks again. Share this post Link to post Share on other sites
