Tinker Bell Posted May 1, 2008 Hi When I start a system scan via SAS, it keeps casuing my system to crash Any advice please? Share this post Link to post Share on other sites
SUPERAntiSpy Posted May 1, 2008 HiWhen I start a system scan via SAS, it keeps casuing my system to crash Any advice please? Please submit a support request here: https://www.superantispyware.com/support.html Share this post Link to post Share on other sites
Tinker Bell Posted May 1, 2008 HiWhen I start a system scan via SAS, it keeps casuing my system to crash Any advice please? Please submit a support request here: https://www.superantispyware.com/support.html Hi, I'm not sure what support linkto use. I was referred here by member "fletch" he / she advised there is a link available via email to prevent my system crashing when clicking on scan. Share this post Link to post Share on other sites
SUPERAntiSpy Posted May 1, 2008 HiWhen I start a system scan via SAS, it keeps casuing my system to crash Any advice please? Please submit a support request here: https://www.superantispyware.com/support.html Hi, I'm not sure what support linkto use. I was referred here by member "fletch" he / she advised there is a link available via email to prevent my system crashing when clicking on scan. Click this link, then click the big button that says "Customer Support Request" - we can then assist you. https://www.superantispyware.com/support.html Share this post Link to post Share on other sites
Tinker Bell Posted May 1, 2008 OK, thank you, I have submitted a report. Share this post Link to post Share on other sites
Tinker Bell Posted May 2, 2008 Hello fletch I've uninstalled my previous version, and downloaded from the main SAS site, version 4.1, yet again my system has crashed. Share this post Link to post Share on other sites
Tinker Bell Posted May 2, 2008 Don Fowler is the man you want Thx fletch, will he see my post on here? btw, SAS 4.1 works with no problems on my laptop, it's my desktop I'm having problems with it. Share this post Link to post Share on other sites
Tinker Bell Posted May 2, 2008 SAS is one of the best, I believe so, everyone I know recomends it, which is why I wish I could get it sorted. Thx for the help fletch. Share this post Link to post Share on other sites
Tinker Bell Posted May 2, 2008 When it sorted pop over to my forum for a chat the link is at the bottom The Squatters Arms, Will do fletch, and once again, thx. Share this post Link to post Share on other sites
Pandato Posted May 2, 2008 Tinker Bell: Have you updated your Customer Service Request ticket with the above information? That is the fastest means of contact and saves a lot of time. Share this post Link to post Share on other sites
Tinker Bell Posted May 2, 2008 Tinker Bell: Have you updated your Customer Service Request ticket with the above information? That is the fastest means of contact and saves a lot of time. Hi No, I'm not sure what I'm supposed to do, however, I've had an email fro "Don" offering his assistance, I'm just waiting for him to find the time to get back to me. Thx Share this post Link to post Share on other sites
SUPERAntiSpy Posted May 3, 2008 Tinker Bell: Have you updated your Customer Service Request ticket with the above information? That is the fastest means of contact and saves a lot of time. Hi No, I'm not sure what I'm supposed to do, however, I've had an email fro "Don" offering his assistance, I'm just waiting for him to find the time to get back to me. Thx Did you mail him back so he can work with you? Share this post Link to post Share on other sites
Tinker Bell Posted May 3, 2008 Did you mail him back so he can work with you? Yes, he's assisting me. Thanks Share this post Link to post Share on other sites