vidcare Posted April 28, 2008 Why is it after a couple of days of success with SAS It has started to hang at a certain dll file only way out is to reboot my PC (It also hangs if its running in the safe mode ) Any help would be most helpfull Share this post Link to post Share on other sites
SUPERAntiSpy Posted April 28, 2008 Why is it after a couple of days of success with SAS It has started to hang at a certain dll file only way out is to reboot my PC (It also hangs if its running in the safe mode ) Any help would be most helpfull What version of our software are you running? Share this post Link to post Share on other sites
vidcare Posted April 28, 2008 Hi the version is 4.0.1154 Sas tech have told me to uncheck Kernel boxes and the Direct Disk still with no joy I have turned off my antivirus as well as windows firewall but it still locks up Share this post Link to post Share on other sites
SUPERAntiSpy Posted April 28, 2008 Hi the version is 4.0.1154 Sas tech have told me to uncheck Kernel boxes and the Direct Disk still with no joy I have turned off my antivirus as well as windows firewall but it still locks up If you have submitted a support ticket - let's don't double post everything as it takes twice as much work. We'll help you in the support ticket you submitted. Share this post Link to post Share on other sites
vidcare Posted April 29, 2008 Cheers see what comes of the support ticket Share this post Link to post Share on other sites
vidcare Posted May 3, 2008 Don Fowler contacted me and we found a couple of .dll files in my system (vista) at fault many thanks for a very good Customer Service FIRST CLASS Dons the Man ! CHEERS Share this post Link to post Share on other sites
Pandato Posted May 4, 2008 Great, thanks for the report Share this post Link to post Share on other sites
