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Ray

Purchased Lifetime SAS Pro but NO activation key received?

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Anyone else encountered this issue? :cry:

I have already opened a customer support ticket: CSR00013897.

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Please refrain from double posting as it doubles our work to respond to both. As you have also raised the issue here, when did you purchase? Have you checked that the email invoice is not caught in your spam filter? Are you using a Yahoo or hotmail email address as they frequently block invoices? An we assume it was the professional version as you stated? Correct? And How long did you wait before posting? :)

You do have to Right Click the Bug on the task bar near the system clock and enter your registration key provided in the invoice and follow the wizard. Your product will be activated automatically.

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Please refrain from double posting as it doubles our work to respond to both.

Double post? Errr my previous post was my very first post here in this forum.

when did you purchase?

Purchased it yesterday

checked that the email invoice is not caught in your spam filter

Yes... No emails in my spam/junk mail folder

Are you using a Yahoo or hotmail

Nope... I have my own domain/email address

we assume it was the professional version

Of course... Do they also sell the "free" version? :lol:

And How long did you wait before posting?

Like 2 hours... (Aren't they supposed to send out the email with the activation code as soon as I have completed the payment procedure?)

You do have to Right Click the Bug on the task bar

Yeah but how can I register it if I have not receive any activation codes in the first place... :roll:

Anyways, problem has already been solved. Thumbs up to SAS support for a fast response. Thank you! :wink:

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