elitest Posted April 19, 2008 Hi all, I would very much appreciate your help on this as I have SAS running on Vista 32 SP1 without issue but no matter what I do it will run on 64 but error in the logs as below; I have reinstalled, cleaned reg, disabled UAC etc: Log Name: System Source: Application Popup Date: 19/04/2008 18:39:46 Event ID: 1060 Task Category: None Level: Error Keywords: Classic User: N/A Computer: AcerPC.home.local Description: Application popup: : \??\C:\Utils\SUPERAntiSpyware\SASENUM.SYS has been blocked from loading due to incompatibility with this system. Log Name: System Source: Application Popup Date: 19/04/2008 18:39:46 Event ID: 26 Task Category: None Level: Information Keywords: Classic User: N/A Computer: AcerPC.home.local Description: Application popup: : \??\C:\Utils\SUPERAntiSpyware\SASENUM.SYS failed to load Log Name: System Source: Application Popup Date: 19/04/2008 18:39:46 Event ID: 1060 Task Category: None Level: Error Keywords: Classic User: N/A Computer: AcerPC.home.local Description: \??\C:\Utils\SUPERAntiSpyware\SASKUTIL.sys has been blocked from loading due to incompatibility with this system. Please contact your software vendor for a compatible version of the driver. Log Name: System Source: Application Popup Date: 19/04/2008 18:39:46 Event ID: 26 Task Category: None Level: Information Keywords: Classic User: N/A Computer: AcerPC.home.local Description: Application popup: : \??\C:\Utils\SUPERAntiSpyware\SASKUTIL.sys failed to load Log Name: System Source: Application Popup Date: 19/04/2008 18:39:46 Event ID: 1060 Task Category: None Level: Error Keywords: Classic User: N/A Computer: AcerPC.home.local Description: \??\C:\Utils\SUPERAntiSpyware\SASDIFSV.SYS has been blocked from loading due to incompatibility with this system. Please contact your software vendor for a compatible version of the driver. Log Name: System Source: Application Popup Date: 19/04/2008 18:39:46 Event ID: 26 Task Category: None Level: Information Keywords: Classic User: N/A Computer: AcerPC.home.local Description: Application popup: : \??\C:\Utils\SUPERAntiSpyware\SASDIFSV.SYS failed to load Log Name: System Source: Service Control Manager Date: 19/04/2008 18:39:46 Event ID: 7000 Task Category: None Level: Error Keywords: Classic User: N/A Computer: AcerPC.home.local Description: The SASENUM service failed to start due to the following error: This driver has been blocked from loading Log Name: System Source: Service Control Manager Date: 19/04/2008 18:39:46 Event ID: 7000 Task Category: None Level: Error Keywords: Classic User: N/A Computer: AcerPC.home.local Description: The SASKUTIL service failed to start due to the following error: This driver has been blocked from loading Log Name: System Source: Service Control Manager Date: 19/04/2008 18:39:46 Event ID: 7000 Task Category: None Level: Error Keywords: Classic User: N/A Computer: AcerPC.home.local Description: The SASDIFSV service failed to start due to the following error: This driver has been blocked from loading Many Thanks Share this post Link to post Share on other sites
SUPERAntiSpy Posted April 20, 2008 Our drivers are not 64-bit drivers (yet), that is why you are receiving that error. Share this post Link to post Share on other sites
elitest Posted April 20, 2008 That's what I feared, could you please advise on the best way forward or an ETA on 64bit support? Having checked the system requirements and not seeing any mention of 32bit only I purchased SAS: System Requirements Windows 98, 98SE, ME, 2000, XP, Vista or Windows 2003 Would I be better off getting a refund and finding another product with equal ability and 64 support? Preferably I would like to stay with SAS if possible, please advise. Share this post Link to post Share on other sites
EliteKiller Posted April 20, 2008 1) Are you using more than 4GB of memory? If not why are you using Vista 64-bit? Just like XP 64-bit it's a crap shoot w/ a lack of software support. 2) Have you tried the Pre-Release? 3) SAS has the option of a lifetime update subscription, so I would wait it out if you continue to have x64 issues. Share this post Link to post Share on other sites
elitest Posted April 20, 2008 I'm using 4gig currently and the 32bit limitation becomes a prob over 3gig so using 32bit Vista is not an option. Besides my next purchase will be an 8gig system so either way it's symantic I had not realised there was a new pre-release so I will PM SUPERAntiSpy, although it has already been stated that that 64bit is not supported. If support is pending and with the assumption that SAS release dates are more reliable that MSFT I may just use BOClean and AVGAS for the time being. Thanks for input Share this post Link to post Share on other sites
poutnik Posted April 26, 2008 Hmm, so what is recommended temporary AS solution for Vista x64 ? Share this post Link to post Share on other sites
twwebster Posted November 11, 2008 Does the pre-release support 64-bit? if so, how do i get access to it? Share this post Link to post Share on other sites
