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poutnik

Long time for cookies only removal

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When I have started to use SAS 4 free recently, It never finds anything but just few tracking cookies.

Interesting is when I order to remove them ( with default quarantine option ), it displays it is stoping and removing harmful resident processes. There is a progressbar and it takes 30-60 seconds, even more. During scan itself it is quick, but removal is surprisingly slow.

Last scan SAS has even said the restart is needed to have PC clean. When I did not accept immediate one, it has said a PC is still infected.

Quite strange.

Edit: Note that CPU is very busy by SAS process,

not sure what is really doing....

The same if I just scan cookies only + temp folder in custom scan

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When I have started to use SAS 4 free recently, It never finds anything but just few tracking cookies.

Interesting is when I order to remove them ( with default quarantine option ), it displays it is stoping and removing harmful resident processes. There is a progressbar and it takes 30-60 seconds, even more. During scan itself it is quick, but removal is surprisingly slow.

Last scan SAS has even said the restart is needed to have PC clean. When I did not accept immediate one, it has said a PC is still infected.

Quite strange.

Edit: Note that CPU is very busy by SAS process,

not sure what is really doing....

The same if I just scan cookies only + temp folder in custom scan

Taking 30-60 seconds to remove the threats and place them in the quarantine is not slow - we have had no issues with that in over 7 million users.

The CPU of course is busy during a scan or quarantine - the CPU has to be used for the product to do any work...... :)

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Well, I am in IT since 8080/Z80 and CP/M OS.

I suppose 60 or more seconds of busy CPU for removing few cookies, when no threats were found is quite a lot. The whole quarantene dbase contains nothing but 2-3 dozens of cookies.

I am just curious what it is doing. It is work for 3.55 MHZ Z80 for some seconds, not for nowadays CPUs.

Why there is a need of restart for cookies removal ?

Or, if there is anything other to remove,

why it is not displaying such an item ?

I suggest taking this more like a feedback than as complains about a good product. It is a great product, or at least it seems to me being like that.

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Well, I am in IT since 8080/Z80 and CP/M OS.

I suppose 60 or more seconds of busy CPU for removing few cookies, when no threats were found is quite a lot. The whole quarantene dbase contains nothing but 2-3 dozens of cookies.

I am just curious what it is doing. It is work for 3.55 MHZ Z80 for some seconds, not for nowadays CPUs.

Why there is a need of restart for cookies removal ?

Or, if there is anything other to remove,

why it is not displaying such an item ?

I suggest taking this more like a feedback than as complains about a good product. It is a great product, or at least it seems to me being like that.

I have been developing professional software for over 25 years, so I do know what I am doing :)

If cookies are in-use at the time they are detected, a reboot will be required, otherwise a reboot is not required.

I am not taking this as complaints, we welcome all feedback.

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It is not a big surprice for me, because SAS looks well designed :-)

Reboot was needed just once, no relation to waiting time.

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Word fighting is far from my primary goal, in spite of my quite significant humour sense. Keeping our admin fighting, he can miss a dangerous malware :-)

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well, even if it finds nothing but 1 cookies, that I mark than as trusted,

SAS makes its favorite cleaning procedure.... :-D

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