jadda Posted February 19, 2008 Hello. Have you considered to put in a function where you can send or report a suspected/false positive back to you're labs? I mean, if you find a virus, that you are 99% sure is a false positive and SAS marks it as a threat, then check it by clicking on it, and click a button where it sends the suspected file back to you're analysing labs. I know you have a mail where you can send suspected or false positive back to analysing, but if it's a build in function in the program. I know many other program have started to use this, so are you considering it to? Regards. Share this post Link to post Share on other sites
SUPERAntiSpy Posted February 19, 2008 Hello.Have you considered to put in a function where you can send or report a suspected/false positive back to you're labs? I mean, if you find a virus, that you are 99% sure is a false positive and SAS marks it as a threat, then check it by clicking on it, and click a button where it sends the suspected file back to you're analysing labs. I know you have a mail where you can send suspected or false positive back to analysing, but if it's a build in function in the program. I know many other program have started to use this, so are you considering it to? Regards. We have had a button to report false positives automatically since early on, others have started to do the same as well. Share this post Link to post Share on other sites
jadda Posted February 19, 2008 Do you already have?! I must be blind then.. Share this post Link to post Share on other sites
SUPERAntiSpy Posted February 19, 2008 Do you already have?! I must be blind then.. When it shows you what is detected, there is a Report False Positive button on the right column Share this post Link to post Share on other sites
jadda Posted February 22, 2008 There it is! I haven't noticed. Thanks Nick. Share this post Link to post Share on other sites
Jeanneeber Posted April 18, 2008 AND they will get Right back to you. Almost immediate respose. Tech support is THE BEST!!!! Share this post Link to post Share on other sites