Mikeee Report post Posted January 13, 2008 I'm trying to get rid of a SpyGuardPro Trojan. In reading other fourms I discovered this program. When trying to install it -- I have a popup window that says - The windows installer service could not be accessed ?? I downloaded the latest version of Windows Installer (3.1.1) and installed it. But still have this problem.. I'm running Windows XP Any suggestions ? Share this post Link to post Share on other sites
AdvancedSetup Report post Posted January 25, 2008 Hi Mikee Please take a look at these articles and follow through them and see if one of them corrects the issue for you. "The Windows Installer Service Could Not Be Accessed" error message when you install a program in Windows XP Error message when you try to add or remove a program on a computer that is running Windows XP or Windows Server 2003: "The Windows Installer service could not be accessed" Share this post Link to post Share on other sites
SUPERAntiSpy Report post Posted January 25, 2008 You are not trying to install in Safe Mode, correct? Share this post Link to post Share on other sites
