Search the Community
Showing results for tags 'not responding'.
Found 1 result
I have several single license users on several computers. After using SAS with the default settings for several years without issues, about 1 week ago i noticed on my own pc that around the 80% point of the complete scan the program would freeze. I would need to close the program using task manager and restart it. Then i found the same thing happening on other computers at my office. In researching this online I found the suggestion that unchecking the "follow shortcuts..." option in advanced scan settings resolved the problem. I also found that running a scan in Windows Safe Mode also worked, and seemed to resolve the problem and I was able to scan using the default settings employed. However, that fix only lasted about a week and then it would start to freeze again. I easily found the suggestion on the corrective action to uncheck "follow shortcuts.." but I would l would appreciate an explanation from someone as to what is going on and was this triggered by a recent program update. Most importantly does unchecking that option lessen the effectiveness of the SAS program.