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I can only assume the last update to the free version installed incorrectly as it greatly slowed my computer and would not startup after full shutdown but a quick reboot worked. I did a full uninstall of your program, then defrag & disk cleanup, ran ccleaner, and finally an Avast full system scan. Resuted no warnings or problems. Rebooted computer got the Hardware Mgr. wanting to install new unknown hardware. Checked device manager the unknown device id is ROOT\LEGACY_SASKUTIL\0000. Searched around the internet and found saskutil.sys to be one of your files, it does not reside in files but is in the registry in MY COMPUTER\HKEY_LOCAL_MACHINE\SYSTEM\CONTROLSET001\ENUM\ROOT\LEGACY_SASKUTIL MY COMPUTER\HKEY_LOCAL_MACHINE\SYSTEM\CONTROLSET001\SERVICES\SASKUTIL MY COMPUTER\HKEY_LOCAL_MACHINE\SYSTEM\CONTROLSET002\ENUM\ROOT\LEGACY_SASKUTIL MY COMPUTER\HKEY_LOCAL_MACHINE\SYSTEM\CONTROLSET002\ENUM\ROOT\LEGACY_SASKUTIL\0000\CONTROL MY COMPUTER\HKEY_LOCAL_MACHINE\SYSTEM\CONTROLSET002\SERVICES\SASKUTIL MY COMPUTER\HKEY_LOCAL_MACHINE\SYSTEM\CURRENTCONTROLSET\ENUM\ROOT\LEGACY_SASKUTIL MY COMPUTER\HKEY_LOCAL_MACHINE\SYSTEM\CURRENTCONTROLSET\SERVICES\SASKUTIL Everything I've been able to find online says saskutil is yours. Is this a normal for your program to install itself as a device? Is it ok for me to delete these registry keys and remove the unknown hardware as the program is no longer installed?Using WinXP Home Edition SP3