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About Insomnai

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  1. It's sad that people think that this kind of behaviour gets them the help they want. Too many people have tried this on with me personally in my own store only to be shown the door and to be told that they need to 'read' before 'speaking'. I'm glad this was sorted out for you in this case. Insomnai
  2. This particular post is extremely helpful and should pretty much be followed in ANY case, not just for SAS use Nice! insomnai
  3. I was just taking a read of your first message and would have suggested taking a look at the startup options on the HKCU also just incase there was something there too... Would you be so kind as to explain how you resolved your issue with a little more detail so others with the same issue can mimic your actions? Many regards insomnai
  4. No SAS still finds tracking cookies on all the machines I've run it on. A lot of the time this is due to running tools that delete internet history etc prior to running SAS... I wouldn't worry about it too much Regards Insomnai
  5. You should find that if it is a recent vista OS on the Dell machine, that F8 is the key you need to press. Same one for safe mode, only you get a 'Repair Your Computer' option at the top of the screen, follow the bits and bobs from there. Also, Dells come with discs also so if all is caput, you can use those too. As for the blue screens, it's not uncommon for Windows to take a swan dive after infected dll files are removed from the system especially if malware or spyware infected legit dll's. Just use a vista disc, boot to the Vista PE and use the " chkdsk c: /f " command to correct slight issues. Sometimes this helps, sometimes it doesn't! Reboot after that into safe mode and stop non-microsoft services one by one if your system still refuses to be 'normal'. After that, you're stuck with a reinstallation of the OS... Hope this helps! Insomnai
  6. Hi, I have recently cleaned up a few systems with multiple user accounts and have found that you do have to update the definitions on each particular user. This is because the definitions are saved within the current user profile when you update and not in program files'. On a Vista machine i'm finding the definitions in: C:\Users\YOUR-USERNAME\AppData\Roaming\SUPERAntiSpyware.com\SUPERAntiSpyware which then feeds the program when you run your check. To be honest i'm hoping someone can clear this one up as it's not particularly a question I can give a 100% response to... Regards insomnai
  7. If you're having trouble with a possibly conflicting antivirus, try using the msconfig command, going into services and only stopping the services belonging to your antivirus. Try running the program again from there. Also, AVG is NOT a recommended antivirus. I've benched all of them on a crippled drive (cloned and rescanned using different engines) and sadly, AVG got one of the poorest results of all of them. If you're looking for a good free antivirus, try taking a peek at AVIRA which had one of the best results i've seen for a freebie. I have also found that prematurely interrupting SAS from completing a full scan, and quarantining bit by bit can help on particularly sticky systems. Not all malware/spyware infections have a reinstall-me-on-startup command on a system reboot. All the best insomnai
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