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About daveh

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  1. As I said, I was able to get my account name into the current owner's box, but not able to change permissions. Well, I ran SSA again and this time it seems to have deleted the registry traces. Scans come up clean now, both in safe and normal mode. Thanks for the help!
  2. Thanks siliconman01, I get right to step 11 but if i check replace owner on subcontainers and objects, I get "unable to set new owner on UACd.sys access is denied" With the box unchecked, it puts my account name in the current owner box. I am unable to set permissions following your steps. Rather than attempting it myself (guessing at what to do), I stopped. I am not able to submit a customer ticket. I've tried many times with IE 7, then IE 8 and firefox. When I get to the step that submits it for scan, I get an http 406 error with IE and firefox just doesn't go there. The instructions that come up don't mention Vista. I do click on the install active x box in IE, but that's when the next page says it can't connect. Are these registry traces just left overs that don't cause harm? Malwarebytes scans come up clean.
  3. Thanks for the info, Jormungandr. I've noticed people getting chewed out for asking for help from more than one forum at a time, so I want to see if SAS can help before I go somewhere else. Malewarebytes now comes up clean, but SAS still shows the same as the log I posted. I hope someone from SAS can help - maybe the problem is gone but some traces are left? thanks
  4. I've used both SAS and malwarebytes, changing the names so that they would run, trying to get rid of trojan.agent and rootkit.agent/gen. I'm using the latest updates and have tried in both safe and complete modes. After reboot, a scan shows they are still there. Latest scan below (I tried to submit this as a customer ticket but it wouldn't complete the process) SUPERAntiSpyware Scan Log https://www.superantispyware.com Generated 08/07/2009 at 02:56 PM Application Version : 4.27.1000 Core Rules Database Version : 4044 Trace Rules Database Version: 1984 Scan type : Complete Scan Total Scan Time : 00:42:22 Memory items scanned : 591 Memory threats detected : 0 Registry items scanned : 6973 Registry threats detected : 5 File items scanned : 25926 File threats detected : 1 Adware.Tracking Cookie C:\Users\Mackenzie\AppData\Roaming\Microsoft\Windows\Cookies\mackenzie@atdmt[2].txt Rootkit.Agent/Gen HKLM\SYSTEM\CurrentControlSet\Services\uacd.sys HKLM\SYSTEM\CurrentControlSet\Services\uacd.sys#start HKLM\SYSTEM\CurrentControlSet\Services\uacd.sys#type HKLM\SYSTEM\CurrentControlSet\Services\uacd.sys#imagepath HKLM\SYSTEM\CurrentControlSet\Services\uacd.sys#group
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