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alex30

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About alex30

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  1. Hi, I am afraid unchecking the updates boxes didn't help. What was that reference to a much earlier solution ? Regards Alex.
  2. Hi SASService, I have done as you suggested and sent a report off. Just one thing I have noticed since looking at my logs was the discrepancy in number of items scanned for my different malware programmes. SAS 12,667 quick scan 27,198 full scan Malwarebytes 84,044 quick scan 138,046 full scan IOBit360 60,125 quick scan 107,518 full scan In view of the big difference do you think SAS is working properly or is this normal ? Regards Alex
  3. Hi SAS, I am a lot of a novice and am not sure exactly what info you need so I will copy from what I can find. Hope its OK. I do know it's a laptop 'cos it's sat on my knee ! Intel celeron processer 1.7 GHz Total physical memory 512 MB Available physical memory 68.46 MB Total virtual memory 2.00 GB Available virtual memory 1.96 G Regards Alex
  4. Hi SASSupport, Yes SAS opened and scanned in clean boot mode but things were no faster. Regards Alex.
  5. Hi SASSupport, Just to be sure I ran a full scan and here is the log. Regards Alex. SUPERAntiSpyware Scan Log https://www.superantispyware.com Generated 07/23/2009 at 11:52 AM Application Version : 4.26.1006 Core Rules Database Version : 4012 Trace Rules Database Version: 1952 Scan type : Complete Scan Total Scan Time : 00:41:25 Memory items scanned : 408 Memory threats detected : 0 Registry items scanned : 4338 Registry threats detected : 0 File items scanned : 22457 File threats detected : 2 Adware.Tracking Cookie C:\Documents and Settings\Alex\Cookies\alex@revsci[2].txt C:\Documents and Settings\Alex\Cookies\alex@kontera[2].txt
  6. Hi SASService, I logged on in Safe mode, opened SaS [2min 15 secs] , updated [over 4 mins] and then ran a quick scan[25 mins]. Here is the scan. Thank you for your kind attention. Regards Alex. SUPERAntiSpyware Scan Log https://www.superantispyware.com Generated 07/23/2009 at 10:36 AM Application Version : 4.26.1006 Core Rules Database Version : 4012 Trace Rules Database Version: 1952 Scan type : Quick Scan Total Scan Time : 00:25:01 Memory items scanned : 401 Memory threats detected : 0 Registry items scanned : 328 Registry threats detected : 0 File items scanned : 11766 File threats detected : 11 Adware.Tracking Cookie C:\Documents and Settings\Alex\Cookies\alex@server.iad.liveperson[1].txt C:\Documents and Settings\Alex\Cookies\alex@hitbox[1].txt C:\Documents and Settings\Alex\Cookies\alex@www.3dstats[1].txt C:\Documents and Settings\Alex\Cookies\alex@server.iad.liveperson[3].txt C:\Documents and Settings\Alex\Cookies\alex@ad.yieldmanager[1].txt C:\Documents and Settings\Alex\Cookies\alex@www.googleadservices[2].txt C:\Documents and Settings\Alex\Cookies\alex@revsci[2].txt C:\Documents and Settings\Alex\Cookies\alex@richmedia.yahoo[2].txt C:\Documents and Settings\Alex\Cookies\alex@ehg-twi.hitbox[2].txt C:\Documents and Settings\Alex\Cookies\alex@collective-media[1].txt C:\Documents and Settings\Alex\Cookies\alex@adtech[1].txt PS I have also run full scans with simaler results. I have found nothing but tracking cookies.
  7. Hi SAS Service, SAS actually opened faster when the boxes for update checking were ticked ! Incredible as I would have expected the checking to slow things up. Having said that I am not sure these checks are actually happening as there is never any notification to say they are taking place when the programme opens and no updates are noted. Also when I do a manual check for updates I do sometimes find some despite a check supposedly having just been done. Regards Alex.
  8. Hi, Thanks Colin and SAS Service, I have run a scan with an updated SAS but it revealed nothing. I have also scanned with Spybot Search and Destroy, Malwrebytes Anti Malware, IOBit Security360 and Avast Anti Virus. All this on a new install after reformatting the hard drive. I just don't think I have an infection although I would concede it is not impossible. The thing is, everything else is functioning correctly. It is just SAS which is behaving oddly. It is taking over 2 minutes to open and will hang on the update. Once started it scans OK. Any thoughts as to what may help? Regards Alex
  9. Hi, I have found recently that SAS would not open. I located and ran RUNSAS and it did open. However it is still taking a long time. Am I supposed to run RUNSAS each time I want to open SAS or is it now added to the programme ? Also it takes an age to update and I cant do anything else whilst this is happening. If I try to do anything I get a hung system and a message that SAS is unable to respond as it is locked by the system. I am as sure as I can be that my system is clean as all scans come up clear apart from Ad ware tracking cookies, including scans by SAS . It is scanning OK. The install was done on a reinstall of Windows and has been slow from the start. I would really appreciate any help. Regards Alex.
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