I don't know why it's happening but when i try to download it a window pops up and says: Error 1606. Could not access network location \\Max\Public\Peter Koetsier\My Pictures\. An error like this also came up when I tried to download a game a long time ago. Peter Koetsier isn't my dad, i think he was the original owner of this laptop,(my dad got this laptop from work) but i don't think that matters anyway. Can anyone help please?