i am sorry for the delay. the log and the quarantine was deleted. it is a long story to explain.
my question is: is it possible that sas is not compatible with spanish computers or european computers?
repeating the story. simplistic mode-
install sas on a friend's computer which was configured for spain. windows xp.
found many trojans etc. we quarantined it.
next day we find the hotmail emails were deleted but not the trash emails.
then following day... all the hotmail emails are gone including the trash. all correspondence records are gone.
after hearing the story, the school computer experts determined it was the syware program fault.
i was told to un-quarentine the trojans which supposedly will restore the emails. it did not.
other advisors opined sas was too powerful and not compatible with euroopean computers. (spanish)
i have my thoughts but i do not want to influence other posters replies. thanks