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w9nwrwi

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About w9nwrwi

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  1. Prairie dog, You say I am incorrect about SAS and Firefox. SAS personnel say this and again I quote: from the support team: SAS currently doesn't scan FF3.5 and Chrome cookies. This issue will be resolved in an upcoming release. SUPERAntiSpyware Support Team Unquote Who is right, you or them? Shelia, I apologize for hi-jacking your thread and will not comment further. Chuck
  2. Shelia, I cannot answer your question but unless something has changed recently SAS does not support Firefox 3.5. I like you bought the PRO and alas it was for naught as Firefox 3.5 is not supported. My issue is with cookie detection. Maybe your issue is supported. I have no idea when this will be resolved. A quote from the support team: SAS currently doesn't scan FF3.5 and Chrome cookies. This issue will be resolved in an upcoming release. SUPERAntiSpyware Support Team Unquote I hope its soon, I miss my SAS. Chuck
  3. w9nwrwi

    Nothing detected, no logs written

    Thanks for your reply Prairie Dog. I am guessing then that this problem surfaced when I did a FireFox update. Ok, then at least I have an idea of what is going on and can accept that. I hope the SAS folks will work on and resolve the issue since the reason I purchased SAS pro was that it did a great job within Internet Explorer and early versions of FF. Do not use IE8 since it has a "default security" issue, but that is another story. My course of action will be to manually configure FF cookie blocking/acceptance for my bookmarks and do a manual delete for all others. Thanks for your assistance and I will consider this closed and hope for an SAS update in the future.
  4. w9nwrwi

    Nothing detected, no logs written

    Tracking cookies continue to not show up upon SAS scan. Latest scan: SUPERAntiSpyware Scan Log http://www.superantispyware.com Generated 08/20/2009 at 10:25 AM Application Version : 4.27.1002 Core Rules Database Version : 4063 Trace Rules Database Version: 2003 Scan type : Complete Scan Total Scan Time : 00:43:14 Memory items scanned : 524 Memory threats detected : 0 Registry items scanned : 5805 Registry threats detected : 0 File items scanned : 24351 File threats detected : 0 I went into my browser (Firefox 3.5) and checked a few sites. Numerous tracking cookies are shown. so, IMHO SAS is not working for me. is there a "switch" that I may of missed upon configuration/set up?? Any assistance appreciated, thanks.
  5. w9nwrwi

    Nothing detected, no logs written

    I had tried both ways to update, right click and of course the daily automatic check. I uninstalled SAS and downloaded and installed the latest. It is now writing log(s). We shall see how it does on tracking cookies, etc, as days go on.
  6. w9nwrwi

    Nothing detected, no logs written

    I have just tried a manual update. Message is: definitions are up to date. No updates available. I just tried 3 times to update and now I do not even get a message informing me of update status. it just sits like a bump on a log. I guess I will uninstall and download again.
  7. w9nwrwi

    Nothing detected, no logs written

    Well prairie dog thats a darn good question! since I have "check for program updates when application starts" checked I wonder why SAS is not doing that. Fuel to the fire. Further more, this no threats detected has been going on since July and I would think SAS would of informed me of a "update available." Having said that, we will do a manual upgrade.
  8. System in use: SuperAntispyware Pro Version 4.26.1000 Core 4061 Trace 2001 No tracking cookies detected since July 2009 (I know there out there!), threats detected = 0. No scan logs are being written. Detailed log save is checked. System is scanned daily. Do I have a SAS that is not working?? Thanks
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