I am using the free version of SAS. When I click on the check for updates button the "checking" dialogue appears for two or three minutes. Then I get the error "cannot connect, check firewall". I am using WinXPsp2, windows firewall only, and no other antispyware. This problem exists even when I turn off windows firewall. I downloaded the updates manually but it does not update to the latest version shown on the updates page. I uninstalled SAS and reinstalled, and although I have a newer definitions file it is not the latest. Even after a reinstall SAS cannot connect to the server. Any suggestions?