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Everything posted by jgt1942

  1. I just found SUPERAntiSpyware Scan Log - 11-05-2017 - 08-16-29.log in the C:\Users\jgt\AppData\Roaming\SUPERAntiSpyware.com\SUPERAntiSpyware\Logs folder, it is too large to attach. My system is now responding rather weirdly, normally I would reboot but I really fear that if I do then the removal by SAS will be irreversible. I now see the SAS Quarantine file via SAS. When I expand the folder in SAS I see two sub folders Adware.Tracking Cookie, this contains 17 entries for cookies Trojan.Agent/Generic, this contains 2 entries and identify folders in my backup. I will delete the root folders identified At this point I'm totally confused and know not what to do other than more research. .
  2. Sorry but now I do now see the window as I did when I captured the image. I now see the default window. In the link you put in your post I see "The Restore... button allows you to restore quarantined items back onto the disk and/or registry location(s) where they were originally detected. Restore... can be used to un-quarantine items that have been incorrectly detected by SUPERAntiSpyware as malware. Note that most users will never need to use the Restore... functionality. If a legitimate malware threat is un-quarantined, you could be putting your system at risk. " However in the image I posted I do not see a Restore button nor do I see a Restore button in the SAS window when I now open SAS. I just scanned my system (using the search tool Everything) for SuperAntiSpyware and found four folders related to SAS C:\Program Files\SUPERAntiSpyware This is the install folder and did not contain the quarantined items C:\ProgramData\Microsoft\Windows\Start Menu\Programs\SUPERAntiSpyware, this is the start menu and of course did not contain any quarantined items C:\ProgramData\SUPERAntiSpyware.com\SUPERAntiSpyware In the AppLogs (C:\ProgramData\SUPERAntiSpyware.com\SUPERAntiSpyware\AppLogs) I see several files with the extension of SDB. Possibly this might be helpful. C:\Users\jgt\AppData\Roaming\SUPERAntiSpyware.com\SUPERAntiSpyware BINGO, here I do see a Quarantine folder and it contains "quarantine.db" however I have no idea how to use it. I'm going to do more research.
  3. I have a ton of stuff that SUPERAntiSpyware has detected but I DO NOT want it removed at this time. However when I returned to my PC this evening the SAS window stated that 8037 items had been removed, see the attached image, and a reboot was required. I'm not sure what kicked off the removal process, I've not been working on my PC for 19 hours.During my absence a SAS scan was completed and the removals was kicked off. Had I seen the screen that SAS found 8037 items I would have said NO to the removal. My plan was to break the scan down into several smaller scan that I could much more easily manage. How do I reverse the removal? At this time I have NOT rebooted my system. I can restore my C drive but I suspect that stuff was found on my other 10 drives. I do have backups of the other drives but they are mirror images thus if SAS has removed something from these drives the mirror backup would just mirror the removal. My plan was to note the items found by SAS in the smaller scans and possibly delete the entire folder containing the found item. In that I have not rebooted at this time is there a reversal process?
  4. After SAS scans my system it presents me with a list of threats (see the image). In this window I have the option to either search google or mark it as good or delete the object. Rather than just deleting the object I might desire to delete other files in the folder and possible delete the folder. Thus I'd like to see an additional option that would allow me to open the folder containing the object or the option to copy the path to my clipboard and then I could paste the path in my file manager application and open the folder for inspection.
  5. Super bummer, hard to believe that this option is not available in the product today. Tks for the feedback.
  6. On my system I currently have 11 hard drives ranging in size from 3TB to 6TB several of the drives are for backup only and I really don't want to scan them because the source for the content should be scanned. I have SUPERAntiSpywarePro 6.0.1210 installed. I clicked on Scheduled Scanning and created a scan however in the settings I don't see any option to select the drives/folders I want included in the scan. I'd like to create custom scans for my data drives where I would select one 6TB drive just to ensure the scan would complete in my off hours. In this case I'd have multiple schedule custom scan where each custom scan would be for different drives/folders.
  7. At this time I'm not sure what I'm getting prompted for but I don't want any prompts, e.g. I want SAS to apply any and all updates without my intervention. I realize this is not a feature in the current version but I hope that it is in the next update.
  8. Hopefully with v5 you can add the function to schedule scans. I've reviewed my logs and there does not seem to be any pattern as to when SAS performs a scan. Some of my systems are older systems and when the scan kick in the performance hit is very noticeable. I would much prefer to schedule the scans to take place when I'm most likely not using the system.
  9. Yes I saw and I use the current option to check for updates. It is the enhancement in v5 that I desire. I look forward to the enhancement, later this year (hopefully)!!!
  10. I'm running SAS Pro 4.45.1000 - I see an option to check for updates but I don't see an option to automatically apply the updates. I want SAS to automatically check for updates and if there is an update I want it automatically applied without prompting me. Is there such an option?
  11. For spyzooka, I've scanned the web, as stated above, and found mixed (negative/positive) comments. Thus I don't know who to believe and I trust the feedback of people posting in this forum much much much more. I'm running SAS Pro on my "current" (will be replaced in a couple of weeks) laptop and it has a serious performance issue. Currently I don't know if it is virus related, MS WinXP related, or hardware related or blot with all the applications I've installed on it. Thus I'm attempting to reach out the people I consider trusted experts. Sorry if this is the wrong forum.
  12. Any comments on SpyZooka? See http://www.spyzooka.com/. I've got the FireFox "web of trust" add-in installed and it flags the site as untrustworthy. With a little research (more required) I see both negative/positive comments, I don't know who to believe.
  13. What about Comodo BOClean ? see http://www.comodo.com/boclean/boclean.html
  14. What about Spybot-Search&Destroy? see http://www.safer-networking.org/en/spybotsd/index.html
  15. What about Avira AntiVir (see http://www.free-av.com/en/download/1/download_avira_antivir_personal__free_antivirus.html)
  16. I've been quickly going through the forum trying to come up with a list of protection applications I should be running. Currently I have a couple of WinXP Pro SP3 32 bit system, one WinVista Ultimate 32bit and next week I should have my new laptop which will have Vista 64 bit installed. I'd like to move all of my systems to 64 bit but some of the hardware has me stopped thus WinXP Pro 32 bit will be around until I can afford to replace them and I don't see this happening for at least a year or longer. With the arrival of my new laptop I'd like to protect myself as much as possible and I will admit I get very confused very quickly in this area. Just a couple of months ago I discovered SAS and purchased the Pro version. Viewing the forum I realize that SAS is NOT 64 bit but it is in the works (I'll beta if I can). Thus to start out I will be installing the current version of SAS on the Vista 64 bit PC. The big question is, what else do you recommend that I install. I see Malwarebites recommended in several post but beyond that I'm lost. I'll be running Outlook 2007 as my email client. Other than my personal home network and connecting into the internet at a hotel when I travel I don't think I will be connecting to other networks. I do download a LOT of stuff from newsgroups and a lot of this stuff contains viruses and when it is detected I just discard the stuff. I'd like to install a full suite of products to give me maximum protections. Suggestions would be appreciated.
  17. I've been running the pro version on WinXP SP3 and have NOT encountered any problems that I'm aware of.
  18. I agree that they are not harmful as a virus it but why wait for a scan to detect them? If real-time protection is turned on why not prevent the install of the cookie? Or at least give me an option that will prevent them from being installed.
  19. I'd like to see the update feature more automatic. I have selected the options in the control panel but what I'd also like to have as an option is to automatically check and install updates. I would guess that there are three types of updates (1) virus signature (these should not require a reboot), (2) application updates that don't require a reboot and (3) application updates that require a reboot. Now I don't want the update to automatically boot my system but I do want a notice if a reboot is necessary. Like the icon in the systray could change color (red) if an update has been applied and a reboot is necessary to complete the process.
  20. I just ran a scan on my system and 24 occurrences of "Adware Tracking Cookies" were found. Why are they now being detected? I ran a full scan a few days ago and at that time it was cleaned. I'm running SAS in real-time mode thus it would seem that they would be detected when they are added to my system and removed at that time not wait for a scan and then detect them.
  21. On my WinXP Pro system if I have the SAS control panel window open and press Alt + Tab to bring up my task list (or whatever this is called) the SAS control panel appears as a white window whereas the main application appears as bust of a man with the NO icon on top of the bust. It would be nice (OK another nit) if the control panel had an apporporite icon in the list.
  22. This is a nit but an easy fix. The version number is NOT being displayed correctly on the SAS help screen when viewed from the "Control Center" window. I currently see "4, 23, 0, 1006" If I go to the main application window I see 4.23.1006.
  23. OK I just ran a full system scan on my "big" system (see previous post for system description and below). First let me say I'm very impressed with the scan speed. The total system was scanned in less than 37 hours (this is a total of about 6TB of data, on a previous test using ZoneAlarm after several days a scan of just 1.8TB had not been completed. I was forced to terminate the scan due to a reboot requirement by another application) Based on this latest test I can confirm that the scan time display in the SAS window is being reset. I assume that when it hits 24 hours the clock is reset to zero and it starts again. The clock does show XX hours thus I had assumed that it would count up to 99 hours and 59 minutes and then reset. Based on the speed of the scan unless somebody had a very slow system (like my laptop) I doubt that a scan would take 99 hours but I've been proven wrong before. This test was run using v4.23.1006 on a WinXP Pro 32bit system with all of the updates. I have 4GB of real memory but as we know WinXP 32bit can only see 3GB. Using Msinfo32.exe I obtained the following about my system: Item Value OS Name Microsoft Windows XP Professional Version 5.1.2600 Service Pack 3 Build 2600 OS Manufacturer Microsoft Corporation System Name S2 System Manufacturer MSI System Model MS-7350 System Type X86-based PC Processor x86 Family 6 Model 15 Stepping 6 Genuine Intel ~2133 Mhz BIOS Version/Date American Megatrends Inc. V1.7, 7/29/2008 SMBIOS Version 2.5 Windows Directory C:\WINDOWS System Directory C:\WINDOWS\system32 Boot Device \Device\HarddiskVolume4 Locale United States Hardware Abstraction Layer Version = "5.1.2600.5512 (xpsp.080413-2111)" User Name S2\jgt Time Zone US Mountain Standard Time Total Physical Memory 4,096.00 MB Available Physical Memory 1.65 GB Total Virtual Memory 2.00 GB Available Virtual Memory 1.96 GB The drive info is Drive C: Description Local Fixed Disk Compressed No File System NTFS Size 233.75 GB (250,986,160,128 bytes) Free Space 161.38 GB (173,278,900,224 bytes) Volume Name Volume Serial Number ACC425D8 Drive D: Description CD-ROM Disc Drive E: Description Local Fixed Disk Compressed No File System NTFS Size 233.76 GB (250,994,384,896 bytes) Free Space 230.85 GB (247,874,498,560 bytes) Volume Name Backup Volume Serial Number FF13EB59 Drive F: Description Local Fixed Disk Compressed No File System NTFS Size 232.88 GB (250,056,704,000 bytes) Free Space 122.76 GB (131,812,593,664 bytes) Volume Name Misc250-01 Volume Serial Number 88CFDE19 Drive G: Description Local Fixed Disk Compressed No File System NTFS Size 931.51 GB (1,000,202,240,000 bytes) Free Space 422.23 GB (453,363,605,504 bytes) Volume Name eSata1TB02 Volume Serial Number A8310D71 Drive H: Description Local Fixed Disk Compressed No File System NTFS Size 931.51 GB (1,000,202,240,000 bytes) Free Space 172.61 GB (185,337,683,968 bytes) Volume Name eSata1TB01 Volume Serial Number 44F7FB7F Drive I: Description Local Fixed Disk Compressed No File System NTFS Size 931.51 GB (1,000,202,240,000 bytes) Free Space 258.39 GB (277,439,025,152 bytes) Volume Name eSata1TB03 Volume Serial Number FC2AB944 Drive J: Description CD-ROM Disc Drive Q: Description Local Fixed Disk Compressed No File System NTFS Size 931.51 GB (1,000,202,240,000 bytes) Free Space 670.28 GB (719,702,802,432 bytes) Volume Name Agent Volume Serial Number C4FF1D17 Drive R: Description Local Fixed Disk Compressed No File System NTFS Size 1.82 TB (2,000,420,859,904 bytes) Free Space 131.38 GB (141,062,959,104 bytes) Volume Name Raid5 Volume Serial Number B86A1EB7 Drive S: Description Local Fixed Disk Compressed No File System NTFS Size 1.82 TB (2,000,404,082,688 bytes) Free Space 65.68 GB (70,526,726,144 bytes) Volume Name Raid5 Volume Serial Number EC2AB22A
  24. The "0" I see is on the help screen in the application. I've not scanned after updating to the latest version. I'll run a big scan on another system as a test. This systems has several HDs ranging from 250-GB (1 drive, this is my boot drive and two test drives - mainly empty drives), 4 1TB drives (these are about half full) and two 1.8TB RAID5 arrays (these are almost full). This system is much faster than the other system and is not my main system.
  25. Small typo error on my part. On the help screen I see 4, 23, 0, 1006 which to me meant Per the email I received when I purchased "You may download your software from: https://www.superantispyware.com/download.html" Do you want my registration number? I purchased on 12/12/2008 at approximately 2208 Hours MST.
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