I'm not sure why yours didn't work. I did the instructions above to make my daughter's computer work.
I checked the box to place the icon near the clock, then I closed down and restarted the SAS so the icon would appear. Then I closed down the SAS again. I then right clicked on the icon to dl/install the update. That worked for my daughter's computer.
My computer, if there is a difference, has a new install. So I didn't have the problem, or I haven't yet. My hard drive failed last week, so I install all my programs using a new install instead of my older backups.
Also, I have Pro and my daughter has Home.