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char971

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About char971

  • Rank
    Newbie
  • Birthday 01/01/1970

Profile Information

  • Location
    Maryland
  • Interests
    SUPERANTISPYWARE
  1. Ok. I thought I got rid of 17PHolmes, etc., but it is now back. I think there were still traces that were dormant on my computer. My niece has been on it and ever since she was "playing" with her myspace, etc,. etc., I started getting all kinds of pop ups which I was not getting. Next thing you know, I do a control+alt+del to see what's running & there they are! 17pholmes1001186.exe is back. I tried running SAS but when I reloaded everything on my computer, I apparently only have the free version again and need my license number. I sent a request for it last night and am awaiting a response. However, my email is changed. It USED to be char971@comcast.net, but I am switching to verizon. In the meantime, I'm using a yahoo account which is outdoorgirl971@yahoo.com. I need some help again to try to get this thing off my computer. I did what was said before, with no luck. Last time I couldn't get into windows except for safe mode and it appeared that after running all the anti-spyware & anti-virus programs that it was gone so I just reloaded windows. But my computer has never been right since. So I don't think it actually got rid of it the first time. BIG PROBLEM I HAVE is that my laptop does not have any CD/DVD or floppy drives, only USB so I CANNOT BOOT FROM a CD or floppy. I would love to reformat my hard drive and just start over, but I cannot boot from an external drive apparently. Even if I select in my BIOS to run from USB storage, it does not recognize it. HELP
  2. Ok. I did the diagnostis 3 days ago (Saturday) and it says to wait 24 hours for a response. I have received NO response. I'm getting a little upset. I have tried several "removal" procedures including downloading all kinds of software (CWShredder, Spybot, Ad-Aware, RogueRemover, AVG Anti-Spyware, AVG Anti-Virus Software, plus the full version of SAS) and now I can no longer log into my computer in regular mode, only safe mode. Can I post a "HiJack This" log and get some help? As stated, its been 3 DAYS since I did the diagnostic & have received NO response from tech support yet.
  3. I'm running the most recent core & trace, but I'm having a problem downloading the very newest version. It keeps hanging. However, I did another scan and it found them, said it removed them, rebooted, and they are back. Now I have two instances of 17PHolmes1001186.exe running. I'm running yet another scan. I could live with it right now, but it has destroyed my printers. I cannot print anything. I have 3 printers (Brother MFC-7220, Epson CX-4600, HP Photosmart). I use the Brother EVERY DAY as this is my laser. I have deleted all my printers & drivers, and tried to reinstall my Brother from CD, but it will not print. It was working fine up until 4/4 when I noticed the malware and tried to manually delete it. Any suggestions on my printer???? I found another web site that specifically stated that since this malware attacks all files, I have to reformat & reload windows. I bought this laptop used and do not have ANY cds, so I'd have to go out & buy WinXP. I don't have a current backup of my data files, and I prepare taxes. I have not finished printing my clients tax files yet, and am running out of time. I don't want to print them to pdf & print them somewhere else as this might infect another computer. Also, after I read that post, I did a search for files that were modified/created on 4/5/08-4/5/08. I finally stopped the search after it found 15,000 + files. I am desparately in need of advise. Can this malware be removed, or do I need to reformat my drive & loose all my data? Also, does anyone know the origin? Is it attached to an email attachment, to software? If so, what? My daughter (12) gets on my laptop every know and then so I just want to see if this may have been a culprit of something she did, or myself. Thanks!
  4. Thanks for the info. I'll look into them. Yes, McAfee uses ALOT of system resources. I get it free with Comcast internet, so there are no renewals. But I will look into the ones you posted mainly because of the resource issue with McAfee.
  5. Thanks for the information. I did sent a ticket. I just checked & did gete the response to run the online tool to send the information. I'll repost once I have more info. Thanks!
  6. I have McAfee and was doing a virus scan just after installing the pro version ($30) of SAS. Here's what I got. I seen another post that stated someone else virus software did the same thing. IS SAS SAFE? If not I would like a refund!!!!!!!!! McAfee has automatically blocked and quarantined a Virus. Details Detection: W32/Virut.gen.a (Virus) File Path: C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe More Info Computer viruses are self-replicating programs that might alter your files or data. They often appear to be from a trusted sender or to contain benign content. McAfee recommends that you scan your computer for other threats. Then I received the following: McAfee has automatically repaired an infected file. Details Detection: W32/Virut.gen.a (Virus) File Path: C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe More Info Computer viruses are self-replicating programs that might alter your files or data. They often appear to be from a trusted sender or to contain benign content. McAfee recommends that you scan your computer for other threats. ??????????????????????
  7. I downloaded the free version of SAS and found it to find more things than other software. However, I just recently found malware on my computer. The two files I know of are "mrofinu1001186.exe" and "17PHolmes1001186.exe". I did extensive research online and found this post that specifically states that the "mrofinu*.exe" and the "17PHolmes*.exe" were found using SAS (as stated above). So I did a full scan with SAS and it did not detect either. Mind you, this scan took over 6 hours. I figured I had to buy the full version because I did a full scan and SAS still did NOT DETECT them!!!! Was this post just a trick to get people to purchase the software? The only other information I can find on these files is that there is no use trying to recover anything and I need to reformat my hard drive & reload WinXP. Please, any advise would be greatly appreciated.
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