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Mike Turner

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About Mike Turner

  • Rank
    Advanced Member
  • Birthday 01/01/1970

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  • Interests
    SUPERANTISPYWARE
  1. Since about the time that I updated to Version 6.x.x, I have been suffering from Firefox slowing down. I was hoping that this was caused by the reported high CPU usage problem that was reported elsewhere, but I still have it with 6.0.1158. As my Firefox session goes on, SAS uses more CPU, and more IO, as reported by Task Manager. If I disable Real Time Protection, the problem goes away. At about the same time, I understand that Firefox changed the way that it deals with its cache. I am running Windows x64 8.1, with all the updates, and Firefox 32.0.3, as well as SAS 6.0.1158. Is anyone else suffering from this?
  2. On both my Windows 7 32 bit machines, the Repairs windows is normally blank, even though I only have one account, which is, therefore, an Administrator account. If, however, I run SAS by right-clicking and selecting "Run as Administrator", the Repairs window is populated. Mike.
  3. I am running Windows 7 32 bit, and also have the same blank Repair window.
  4. It has already been fixed!
  5. According to the Avira forums, they agree that it is a false positive, and will update things accordingly.
  6. Sorry to jump in on somebody else's thread, and it may be entirely irrelevant, but this is one of the symptoms I get when using Fast User Switching on Vista. Mike.
  7. Just McAfee (and Windows Defender). Mike.
  8. For quite a while now, I have been having problems starting up and shutting down Vista Ultimate 32 bit SP1. The shutdown problems are not too severe. They involve a hang of a minute or two, between hitting Restart and the Logging Off message appearing on the screen. The start up problems are more troublesome, though. I have several things that run on start up, that put icons in the system tray. The problem is that several of the icons don't appear in the tray, though the processes appear to be running. It is not always the same icons that do not appear, or even the same number of icons. Sometimes, they all appear. Sometimes, it is just an annoyance, at other times, I have to reboot again, because I need the icon to control the application. I don't know when this started happening, but it has been going on for several weeks - if not months. It appears to be getting worse. Today, I tried to track down the cause. I discovered that, if I disable SuperAntiSpyware, using msconfig, everything works as it should. As soon as I re-enable SuperAntiSpyware, the problem comes back. I have not done extensive tests, as I haven't got the time, so I cannot prove that SuperAntiSpyware is the cause, but I have done enough to make me suspect SuperAntiSpyware. I am running SuperAntiSpyware Pro 4.24.1004 Core 3694 Trace 1670. I have it set to Start when Windows Starts, Show icon in system tray, Integrate with Vista Security Centre, and Real Time protection is enabled. Any thoughts? Mike.
  9. 4.22 looks promising. Processor usage looks to be more or less the same, whether or not Real Time Protection is enabled. SAS still uses a little processor from time to time, but nothing like as much as it did before, and no more than I would expect. I will have to leave it running for a time to be certain. Thank you very much. Mike.
  10. That's great news. I look forward to the opportunity to test it. Mike.
  11. The PC had only been up for a couple of days. The only applications running were System and Performance Monitor, and Thunderbird, both of which I have running all the time. There were, of course, all the normal services running, such as McAfee.
  12. This morning, at 5am, when I have a full scan scheduled, SAS crashed. It has only done this once, so far. I am running Vista 32 bit SP 1. Product SUPERAntiSpyware Application Problem Stopped working Date 12/09/2008 05:00 Status Report Sent Problem signature Problem Event Name: APPCRASH Application Name: SUPERANTISPYWARE.EXE Application Version: 4.21.0.1004 Application Timestamp: 48bef0bf Fault Module Name: ntdll.dll Fault Module Version: 6.0.6001.18000 Fault Module Timestamp: 4791a7a6 Exception Code: c0000005 Exception Offset: 000659c3 OS Version: 6.0.6001.2.1.0.256.1 Locale ID: 2057 Additional Information 1: 463a Additional Information 2: 9c6f28399772570bacc1258258b8e3ee Additional Information 3: 7c78 Additional Information 4: 66e5c9832297966fec5ae59d3e335012 Extra information about the problem Bucket ID: 918690854
  13. The problem still exists, and I have no intention of formatting my computer.
  14. Unfortunately, the problem still occurs with 4.20.1026. It might help for me to describe the symptoms in detail. When SAS is exhibiting "normal" behaviour, SuperAntiSpyware.exe shows an occasional cpu peak of 1 or 2 %. This occurs when the PC is in Safe Mode, or the Nvidia drivers have been disabled or removed. When it is showing "abnormal" behaviour, it starts by showing a peak of about 5% cpu every other second. This very slowly grows throughout several hours. The regular check for updates appears to cause the cpu usage to drop back to the 5% peak, which then slowly grows again. Therefore, if I disable the "Check for Update", and leave the PC logged on overnight, cpu usage increases to about 35% - 40% every second, after about twelve hours or so. If I can help you any more with solving this, please let me know. SuperAntiSpyware is a great product, and I want to see it working even better. Mike.
  15. SUPERAntiSpy, I have not tried 4.2, but am willing to try it. Can you send me the link, please? Seth, with the default drivers, I only get a screen resolution of 800 by 600, so I am going to have to go back to the standard Nvidia drivers. Thank you for your input. Mike.
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