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Posts posted by Thailand_for_YOU

  1. In the post you're referred to, you wrote: "All indications are that this "may be" a false positive." That well may be, but why it's impossible one and for all to quarantine these threats?

    Furthermore, I tried to submit a Customer Service Report (also several times) and every time it failed due some problem with diagnostics - was not able to finish it. The error is as following:


    Microsoft Visual C++ Runtime Library

    Runtime Error!

    Program: C:\Program Files\Internet Explorer\iexplore.exe

    This application has requested the Runtime to terminate it in an unusual way.

    Please contact the application's support team for more information.


    That's why I decided to turn to the forum.

    Still do not know what to do.

  2. Hello,

    I have scanned and quarantined the following threats several times. I was requested to reboot, and after each reboot the same threats were detected again and again.

    Here is the log:


    SUPERAntiSpyware Scan Log


    Generated 10/19/2009 at 03:20 PM

    Application Version : 4.29.1004

    Core Rules Database Version : 4172

    Trace Rules Database Version: 2093

    Scan type : Quick Scan

    Total Scan Time : 00:29:25

    Memory items scanned : 645

    Memory threats detected : 0

    Registry items scanned : 599

    Registry threats detected : 3

    File items scanned : 17743

    File threats detected : 0

    Adware.Vundo Variant





    Please advise what to do.

  3. Not sure why you had the problem. :)

    During the installation of the new version. it asked me (insisted) to uninstall the previous installation (pointing to the network drive for some .msi file). It was the closed circle - can't be resolved in any other way.

    BTW, thinking of this now, it seems that there is still a problem of uninstalling the software. Have some one tried uninstalling it?

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