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Everything posted by Thailand_for_YOU

  1. I performed a scan today - no threats were detected (to my amazement). In reply to your previous post: I have no Google Toolbar installed. I downloaded and repaired Microsoft Visual C++ 2008, as you suggested, but still can't complete diagnostics (same result).
  2. In the post you're referred to, you wrote: "All indications are that this "may be" a false positive." That well may be, but why it's impossible one and for all to quarantine these threats? Furthermore, I tried to submit a Customer Service Report (also several times) and every time it failed due some problem with diagnostics - was not able to finish it. The error is as following: -- Microsoft Visual C++ Runtime Library Runtime Error! Program: C:\Program Files\Internet Explorer\iexplore.exe This application has requested the Runtime to terminate it in an unusual way. Please contact the application's support team for more information. -- That's why I decided to turn to the forum. Still do not know what to do.
  3. Hello, I have scanned and quarantined the following threats several times. I was requested to reboot, and after each reboot the same threats were detected again and again. Here is the log: -- SUPERAntiSpyware Scan Log https://www.superantispyware.com Generated 10/19/2009 at 03:20 PM Application Version : 4.29.1004 Core Rules Database Version : 4172 Trace Rules Database Version: 2093 Scan type : Quick Scan Total Scan Time : 00:29:25 Memory items scanned : 645 Memory threats detected : 0 Registry items scanned : 599 Registry threats detected : 3 File items scanned : 17743 File threats detected : 0 Adware.Vundo Variant HKCR\CLSID\{3F2BBC05-40DF-11D2-9455-00104BC936FF} HKCR\CLSID\{3F2BBC05-40DF-11D2-9455-00104BC936FF}\LocalServer32 HKCR\CLSID\{3F2BBC05-40DF-11D2-9455-00104BC936FF}\ProgID --- Please advise what to do.
  4. Take a look at this thread: https://forums.superantispyware.com/viewtopic.php?t=1276
  5. During the installation of the new version. it asked me (insisted) to uninstall the previous installation (pointing to the network drive for some .msi file). It was the closed circle - can't be resolved in any other way. BTW, thinking of this now, it seems that there is still a problem of uninstalling the software. Have some one tried uninstalling it?
  6. I was not aware that the update to v4 will occur without uninstalling the previous version. So, I uninstalled SAS first, and then have a problem to install the v4.0.1154. The solution that solved my problem was: install the old version 3.8.1002 (from http://www.filehippo.com/download_superantispyware/) and it will automatically update itself to the latest version. Hope that this info will help others.
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