Jump to content

Anti-Spymaster

Members
  • Content Count

    68
  • Joined

  • Last visited

About Anti-Spymaster

  • Rank
    Advanced Member

Profile Information

  • Gender
    Not Telling
  • Interests
    SUPERANTISPYWARE
  1. Cool -- thanks! And I'm guessing there are no issues with XP SP2 and SAS Free V4.41.1000? (I know I should update to SP3, and I'm looking into the pros/cons of doing that on my system... With my luck, it would screw up everything! )
  2. Hey, again. Hope you don't mind me re-asking this, but I just saw that SAS Free 4.41.1000 is now out (I'm currently at 4.40.1002). It says that this is a major update, so I just wanted to make sure it was okay to update the program to this new version via the program's LiveUpdate. (I only ask again because it said it was a "major" or "huge" update, or something like that...) Thanks again!
  3. Cool. I actually uninstalled/installed in the meantime, and it all seems to be working fine! So when the next update comes along (I guess it's going to be a major one?), should I just update though the program, or will it be better to uninstall with add/remove programs and then install the new version like I did this time? Thanks again!
  4. That's the same file I got, but when you right-click and choose "Properties" -- the description is "SUPERAntiSpyware Free Edition Setup" (it didn't used to say "Setup" at the end -- and the icon is a little different now). Thanks!
  5. Thanks for the discussion! Sorry to beat a dead horse, but before I could get to download/install SAS Free 4.39.1002, I saw that 4.40.0.1002 is now out. (So I'm still at SAS Free 4.37.1000 -- but at least I downloaded the new version so I have it ready to install.) So I will uninstall 4.37.1000 via Add/Remove Programs as instructed in this thread (thanks!), but I see that SAS Free 4.40.0.1002 seems to be a different kind of file (with a slightly different icon). It's called "SUPERAntiSpyware Free Edition Setup" (in the past, the word "Setup" wasn't part of it). Why is this? Is this going to install the same as always? Is there anything different in the process of installation? Does this have something to do with the fact that it has the new installer/uninstaller, which siliconman01 mentioned? Thanks again for the help! (Reminder of my stats: Windows XP SP2, Firefox 3.63, AVG Free 8.5.437, SAS Free 4.37.1000, IE 6 (used for Windows Updates only))
  6. Hi there, I've always used the SAS Uninstallation Assistant to uninstall SAS Free from my system before installing the new version. Presently, I still have SAS Free 4.37.1000 (never got around to installing 4.38.1004), and I now see that 4.39.1002 is available. Up until now, I've always uninstalled using the version of the SAS Uninstallation Assistant marked 1.0.0.1002. (I guess there might have been a newer version of it at some point in there, but I never encountered any problems.) But I see that there's a new version of it, dated 6/24/2010 -- Version 1.0.0.1018. I've also seen people reporting problems with using the new uninstaller on this board. So I'm wondering: 1. When I uninstall SAS Free 4.37.1000 to update to 4.39.1002, which version of the SAS uninstaller should I use? 2. What's the difference between the two versions? 3. Or is it better to just use Add/Remove Programs to uninstall? My stats, in case it matters: Windows XP SP2, Firefox 3.63, AVG Free 8.5.437, SAS Free 4.37.1000, IE 6 (used for Windows Updates only). Thanks for the help!
  7. I just have Windows Automatic Updates turned off, which causes this detection in SAS now. I just wanted to verify that this was normal and doesn't actually mean there's an infection? Thanks!
  8. I ran chkdsk on my C: drive and nothing popped up that there was an issue. (Or do I need to check a log somewhere?) So what was the cause with the similar (but more frequent) problem? Maybe there's a clue in there?
  9. Thanks for the reply. Well, as you said, since it's an intermittent problem, that's impossible to check. Not sure how I could know if the issue happens in Safe Mode, as I'd have to happen to start my computer in Safe Mode and then run a scan with it on the off-chance occurring that one particular time. I haven't run chkdsk in a while. I guess I can do that (though I am having no other problems with anything that I know of). I was hoping one of the SAS team members here would know what could cause this or if they'd seen it before. Have you seen this issue before? Thanks again.
  10. Thanks for the post! But you misunderstand me (or I should have been more clear). Those were the most recent core/trace definitions at the time. I had just checked for updates before starting the scan. If you look at the date of the lost I posted, it's 04/14/2010 (which coincides with those core/trace definitions being the newest at the time). And when it happened again a couple days ago, it was after updating the core/trace definitions (again) as well. So wash, rinse, repeat... Any thoughts as to why this is? Anything to be concerned about? Has the SAS team seen this before or have any thoughts? Thanks again!
  11. Hi there, Two times now (well, three, as the first time it happened twice before correcting itself) when I've started a Complete Scan, it gets hung up on the first thing scanned (memory item), which I believe (if I recall the path correctly that I saw during the scan) is: C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe I can tell the hard drive is spinning/working, but it just stays on that one file until I cancel the scan. The first time it happened, I canceled the scan and tried again, and it happened again. So I canceled again, then ran the Quick Scan, which worked fine. I canceled out of that and ran the complete scan again and it worked fine (and the scan came up with nothing). The second time it happened (a couple days ago, which was about a week and a half later), after I canceled the complete scan, I tried restarting it and it worked okay (and found nothing). Here is a log from one of those first time below. It doesn't look like it saved a log for the second one I had to cancel from the first time it happened. SUPERAntiSpyware Scan Log https://www.superantispyware.com Generated 04/14/2010 at 09:06 PM Application Version : 4.35.1002 Core Rules Database Version : 4807 Trace Rules Database Version: 2619 Scan type : Complete Scan Total Scan Time : 00:00:54 Memory items scanned : 1 Memory threats detected : 0 Registry items scanned : 0 Registry threats detected : 0 File items scanned : 0 File threats detected : 0 I just downloaded the newest definitions and tried running a Complete Scan and it worked fine. Any thoughts as to why this is? Anything to be concerned about? (I also ran a scan with AVG Free 8.5, most recent definitions, etc. and nothing came up.) Thanks for the help!
  12. Thanks for the post! That's not actually the issue though. I purposely have ZA ask for permission before connecting, and then I allow it manually. I just like to know what things are doing and when. I know, I'm weird... Those three things I listed are things that it usually doesn't do, and seem odd (automatically checking for updates upon reboot even though I turned off that option, asking for permission a second time in the middle of downloading core definition updates, downloading either core or trace definitions again (it was one or the other) even though I had just done so and should have had the most recent versions already). Also, looking at my ZA log, I want to add a fourth weird thing: 4. spoolsv.exe asked for permission to connect to the internet, and the destination DNS listed says superantispyware.com. Why would this be? (This was blocked automatically, because I have ZA set to block all instances of spoolsv.exe connecting to the internet, since it doesn't need to.) Here's a list of my ZA log with all instances of SAS connecting to the internet (if I allowed it), or not (if I manually blocked it). I'll bold the ones that I *think* pertain to my concerns. The ones that aren't bolded are just me repeatedly checking for updates to see what happened (which was nothing). Description SUPERAntiSpyware Application requested permission to access the internet. Rating High Date / Time 2009/09/11 10:38:06-7:00 GMT Type Changed Program Program C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe Source IP Destination IP 208.67.222.222:53 Direction Outgoing (connect) Action Taken Allowed (once) Count 1 Source DNS Destination DNS resolver1.opendns.com Description SUPERAntiSpyware Application requested permission to access the internet. Rating High Date / Time 2009/09/11 10:39:34-7:00 GMT Type Repeat Program Program C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe Source IP Destination IP Direction (data) Action Taken Allowed (once)/Manual Count 1 Source DNS Destination DNS I think this is when it asked to connect to the internet in the middle of downloading the core definitions for the first time after installing the new version, which I manually allowed. Description SUPERAntiSpyware Application requested permission to access the internet. Rating High Date / Time 2009/09/11 11:11:22-7:00 GMT Type Repeat Program Program C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe Source IP Destination IP 0.0.0.0:53 Direction Outgoing (connect) Action Taken Count 1 Source DNS Destination DNS Description SUPERAntiSpyware Application was unable to obtain permission for connecting to the Internet; access was denied. Rating Medium Date / Time 2009/09/11 11:11:22-7:00 GMT Type Program Access Program SUPERAntiSpyware.exe Source IP Destination IP 0.0.0.0:53 Direction Outgoing (connect) Action Taken Blocked Count 2 Source DNS Destination DNS Description SUPERAntiSpyware Application requested permission to access the internet. Rating High Date / Time 2009/09/11 11:11:22-7:00 GMT Type Repeat Program Program C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe Source IP Destination IP 0.0.0.0:53 Direction Outgoing (connect) Action Taken Count 1 Source DNS Destination DNS Description SUPERAntiSpyware Application requested permission to access the internet. Rating High Date / Time 2009/09/11 11:11:22-7:00 GMT Type Repeat Program Program C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe Source IP Destination IP 0.0.0.0:53 Direction Outgoing (connect) Action Taken Blocked (once)/Manual Count 1 Source DNS Destination DNS Description SUPERAntiSpyware Application was temporarily blocked from connecting to the Internet. Rating High Date / Time 2009/09/11 11:11:28-7:00 GMT Type Program Access Program SUPERAntiSpyware.exe Source IP Destination IP Direction Outgoing (connect) Action Taken Blocked Count 3 Source DNS Destination DNS I think these are when it tried to check for updates automatically upon reboot (even though that option was turned off) and I blocked it in ZA. Description SUPERAntiSpyware Application requested permission to access the internet. Rating High Date / Time 2009/09/11 11:16:36-7:00 GMT Type Repeat Program Program C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe Source IP Destination IP 208.67.219.230:53 Direction Outgoing (connect) Action Taken Allowed (once)/Manual Count 1 Source DNS Destination DNS google.navigation.opendns Description SUPERAntiSpyware Application requested permission to access the internet. Rating High Date / Time 2009/09/11 11:29:12-7:00 GMT Type Repeat Program Program C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe Source IP Destination IP 208.67.219.231:53 Direction Outgoing (connect) Action Taken Allowed (once)/Manual Count 1 Source DNS Destination DNS google.navigation.opendns Description SUPERAntiSpyware Application requested permission to access the internet. Rating High Date / Time 2009/09/11 11:31:40-7:00 GMT Type Repeat Program Program C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe Source IP Destination IP 199.7.59.72:53 Direction Outgoing (connect) Action Taken Allowed (once)/Manual Count 1 Source DNS Destination DNS ocsp.verisign.net Description SUPERAntiSpyware Application requested permission to access the internet. Rating High Date / Time 2009/09/11 11:31:40-7:00 GMT Type Repeat Program Program C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe Source IP Destination IP 199.7.59.72:53 Direction Outgoing (connect) Action Taken Allowed (once)/Manual Count 1 Source DNS Destination DNS ocsp.verisign.net Description Spooler SubSystem App was blocked from connecting to the Internet (209.62.68.168:DNS). Rating High Date / Time 2009/09/11 11:33:16-7:00 GMT Type Program Access Program spoolsv.exe Source IP Destination IP 209.62.68.168:53 Direction Outgoing (connect) Action Taken Blocked Count 1 Source DNS Destination DNS superantispyware.com This is when spoolsv.exe tried to connect for some reason, and it was automatically blocked. Thanks again for all the help! And thanks for SAS!
  13. Hi, I just installed SAS Free V4.28.1010 (after using the uninstall assistant to uninstall the previous version) and a couple weird things happened: 1. After I installed and set my preferences to *not* automatically update definitions on start-up, when I rebooted by computer, it tried checking for updates anyways (I was off-line, and I blocked it in ZA). I went back into preferences and made sure I had that option turned off, which I did, so I checked it, closed out, then re-opened the program and unchecked it and closed out and restarted my computer. It did not try it automatically get updates after that. Why did this happen? 2. When I first downloaded the definitions after installing the new version, it asked for permission to access the internet through ZA (like normal), then in the middle of downloading the core definitions, it asked to access the internet again in ZA. I allowed it (not knowing what to do), and it finished the core and then did the trace. My ZA log didn't show anything under "destination ID" and under direction (which is usually either incoming or outgoing) it showed "(data). Why did this happen? 3. Then when I rebooted (as described in #1above), and checked for updates again, it downloaded one set of definitions again (not sure if it was core or trace, but it was just one). I should have already had the newest definitions when I got them the first time (as described in #1). So why did it download some definitions here again? Any help is appreciated -- thanks!
  14. Thanks for the replies! So how do I completely close down SAS? Do I need to uncheck "start SAS when Windows starts" within the program then restart my computer? Or do I just right-click on the icon in the systray and choose "exit" at the bottom? Or does it not matter?
  15. Hi, I had a couple questions before I update to the newest FREE version: 1. Are there any issues/problems with the newest FREE version of SAS (4.25.1012) that would warrant sticking with an older version? 2. Does it still work just fine with XP SP2? (I don't have plans to go to SP3 anytime soon.) 3. Any other programs (or specific versions of programs) it conflicts with? 4. If I update, it was suggested I uninstall the old version and install the new version fresh -- and that I should use the uninstall tool here: https://www.superantispyware.com/downloads/SASUNINST.EXE So I should not bother with add/remove programs at all and just download and run this .exe? And that will completely uninstall the old version of SAS? Is this tool completely safe? Any issues with it having an effect on anything else? Thanks for the help!
×
×
  • Create New...