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About Jahn

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  • Birthday 01/01/1970

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  1. Contact support and explain the issue. Include your license number(s). https://www.superantispyware.com/contact.html
  2. You're welcome. Did you find a solution?
  3. Hi hayglobal, you could try resetting program options at System Tools > Preferences > Reset Program Options. No joy? Temporarily disable your antivirus and go to https://www.eicar.org/ Read a bit about EICAR and it's purpose, and download four files using the SSL protocol. The files are harmless and carry no payload, but will trigger an alert from SAS and other malware scanners. Manually scan these files and if you get an alert from SAS it is working properly. If not, a complete re-install of SAS is suggested, including using the SAS Uninstaller Assistant.
  4. SAS Admin should keep better company. This is the kind of crap I'm paying to keep off my computer, not introduce me to it. :( https://quttera.com/detailed_report/support.com http://www.reputationauthority.org/domain_lookup.php?ip=support.com&ipvalid=&Submit.x=20&Submit.y=11
  5. Will there be a public BETA for version 7? If so, which board will it be announced on?
  6. OK, that makes me feel a little better.
  7. Doh! I was going about it all wrong. I'll know better next time, and thanks for reply.
  8. Thanks for reply. BBC, I suppose. The code to get the image with the score like you posted above.
  9. I also scored 132, but I think I fractured my brain. <a href="http://www.free-iqtest.net" title="IQ Test"><img src="http://www.free-iqtest.net/images/badges2/l132.gif" width="200" height="100" alt="IQ Test" border="0"></a><br/><a title="IQ Test" href="http://www.free-iqtest.net">IQ Test</a> And I can't figure out how to enter the code, either.
  10. Sorry TomN, my error. I honestly don't know what Persistent File Removal is about, so will allow someone with more knowledge than me to answer.
  11. No. SuperDelete's primary purpose is to remove malware/other stubborn files that won't delete by the normal method.
  12. Thanks for your good suggestion, Buddahfan. But when I upgraded to 5.7.1016 (clean install), the SAS icon was appropriately placed on the desktop. I'm baffled. I will keep your idea in mind, though, should it happen with a future version.
  13. Thanks for replies Guilty, DooGie, and Elmer. A special hello to Don and thanks for past help some years ago. My program shortcuts normally appear on my desktop, as you would expect. Since no one else is reporting the problem I'm wondering if maybe a security app could be blocking SAS access to the desktop. But then allowing access to the root drive wouldn't make sense. BTW, this is a one month old install of XP SP3 (slipstreamed Dell disk), all current Windows Updates, Private Firewall, Avast 9, and I use an owner account with admin privileges.
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