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nighthawkext

Team SUPERAntiSpyware
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Posts posted by nighthawkext


  1. I'm sorry that you're under the impression that SAS is useless. As stated earlier, no software catches everything. We are updating our definition set daily to detect current malware infections. We know that SAS currently detects ~3,000,000 malware infections a months. That doesn't include tracking cookies. What I'm wondering is what type of infections is ESET detecting and why are you getting infected on such a regular basis. 

     

    Thanks

    Don


  2. Cookies cannot be quarantined and restored with SAS, so they were removed from quarantine. It has always been necessary for the browser to be closed when removing cookies from chrome and firefox. SAS now has the option to close the browser for you.


  3. Maximus, there is definitely support for CyberFox. I told you that personally. If it's not working for you, we can figure that out. You are familiar enough with SAS to know that we always do a download release for a few days before enabling the update servers. We never have a change log until we enable the update servers. It's too confusing for the millions of users we have.


  4. Hi Spark, thanks for replying. I downloaded AVG and that got rid of the Think Nice trojan and the WordProser but whilst that program says my PC is now clean, SAS tells me all those cookies (583 of them are still there). No matter how many scans and deletes I do with SAS, they just won't go. I notice there are multiple levels of "Application Data"  in my Users App Data. Could those folders have been created by a virus? I certainly didn't create them. Maybe that's why my PC seems so clunky these days and my Maxtor backup kept failing. Dunno, I'm that tech literate.  Unfortunately there doesn't appear to be an option to attach a screen shot to this reply and the ctrl/cmd + v option the form gives me doesn't work but I'll re-type below 3 of the lines detected:

     

    .imrworldwide.com[C:\USERS\DAMIAN\APPDATA\LOCAL\APPLICATION DATA\ APPLICATION DATA\ APPLICATION DATA\ APPLICATION DATA\ APPLICATION DATA\ APPLICATION DATA\ APPLICATION DATA\ APPLICATION DATA\ APPLICATION DATA\ APPLICATION DATA\ APPLICATION DATA\ APPLICATION DATA\ APPLICATION DATA\ APPLICATION DATA\...\COOKIES

    .serving-sys.com[C:\USERS\DAMIAN\APPDATA\LOCAL\APPLICATION DATA\ APPLICATION DATA\ APPLICATION DATA\ APPLICATION DATA\ APPLICATION DATA\ APPLICATION DATA\ APPLICATION DATA\ APPLICATION DATA\ APPLICATION DATA\ APPLICATION DATA\ APPLICATION DATA\ APPLICATION DATA\ APPLICATION DATA\ APPLICATION DATA\...\COOKIES

    .ad.yieldmanager.com[C:\USERS\DAMIAN\APPDATA\LOCAL\APPLICATION DATA\ APPLICATION DATA\ APPLICATION DATA\ APPLICATION DATA\ APPLICATION DATA\ APPLICATION DATA\ APPLICATION DATA\ APPLICATION DATA\ APPLICATION DATA\ APPLICATION DATA\ APPLICATION DATA\ APPLICATION DATA\ APPLICATION DATA\ APPLICATION DATA\...\COOKIES

     

    And this goes on for 583 lines!!! Hmm.

     

    It seems that some piece of software has created those multiple levels of application data. Probably a bug. Many programs will crash when they encounter a path this long. I would look into how this happened and try to remedy the situation. 


  5. We have been discussing this feature for years. The main issue is that the product would have to know how many files are on the drive before scanning. To achieve this, you have to spend resources prior to scanning to enumerate them. There are other options that aren't as accurate and we're still examining them.


  6. Maximus,

     

    We appreciate your help on the forums. I would like to clarify that it's erroneous to say SAS is only good for removing tracking cookies. As I've stated before, the product removes over 3,000,000 malware infections a month. Those people who thank us for helping them when no other software could would probably disagree with your sentiment. 


  7. The (x86) at the start of the registry path indicates that it is under an x86 registry path. 

    Try looking in

     

    HKEY_USERS\S-1-5-21-1025616775-32965946-2427245248-1008-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SOFTWARE\Wow6432Node\MICROSOFT\WINDOWS NT\CURRENTVERSION\WINLOGON#SHELL
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