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mogojohn

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Everything posted by mogojohn

  1. I am running Superantispyware 5.0 Pre-release with MSE and MalwareBytes Pro on Windows 7 32 bit without any exclusions in SAS or MSE, and so far without any issues. However Microsoft will advise against using any other real-time malware software with MSE, so if you have a problem you may not get assistance from them.
  2. You could try the MSE uninstall/reinstall method here http://answers.microsoft.com/en-us/protect/forum/protect_start/remove-and-reinstall/0d69001f-af50-4a20-9430-01f2fa30316e Otherwise try manually uninstalling MSE then reinstalling it http://support.microsoft.com/kb/2435760/
  3. The fake virus alert that infected your computer probably just hid all your start menu and data etc. Provided that your computer has been cleaned of the XP Security Centre, you should be able to reinstate your Start menu & data etc by downloading and running unhide.exe from this link http://download.bleepingcomputer.com/grinler/unhide.exe
  4. I agree this is very important. Here is another link that checks for the latest Java, checks if it is working, and puts a green tick if latest version is installed http://www.java.com/en/download/testjava.jsp
  5. version 4.48.100 See attached pictures - Number of files detected is actually 3, summary says 2.
  6. As a workaround to get SAS operational, can you download the file from www.superantispyware.com on your laptop then put it on a flash drive and install from that on your desktop?
  7. I run both SAS and Malwarebytes 1.5. I know of no conflict between those two programs. I would say from your information that you have malware - Trojan.Goldun seems to be a password stealer for E-Gold online bank.
  8. Do you have a router connected? I, and others have been hit with router hijack - computer behaviour for me was some websites loading normally, others loading pathetically slowly or not at all, websites such as microsoft, facebook for example would not load at all. This was fixed in my case (with help from a competitor's forum) by: - changing the admin password on the router - disconnecting all computers from the router - resetting the router - then on each computer normally connected to the router, reset TCP/IP, reboot then flush the DNS, reboot, reconnect router. Then do a full scan with your AV and SAS to see if anything residual.
  9. No compatibility problems here with SAS pages or forum. IE9 Beta, W7 x 32 bit
  10. Follow the instructions here https://www.superantispyware.com/supportfaqdisplay.html?faq=84
  11. You can run MSE and SAS with real-time protection, I do with both XP and W7
  12. I just did some tests on W7x32 with SAS Pro While SAS first starts (with real time protection), updates, then settles down, handle numbers are low, between 300-500. Handles don't increase unless a scan is invoked. During a quick scan the handles went up to 23,600 and hovered in that region The number of handles did not reduce after the scan completion. I ended SAS then restarted it and handles were back to 322. Seems like there is a problem.
  13. I have been running SAS Pro with Real time protection along with MSE on Windows 7 and 3 x XP's since MSE was released. I have had no problems. However, if you want assistance from Microsoft to resolve any issues with MSE, they will insist that you remove all other security software.
  14. A clean install of Windows 7 contains no security software except the Windows 7 Firewall and Windows Defender.
  15. Then why does it have a startup option option "integrate with Vista Security Centre"?
  16. I just ran another scan with 4.32.1000 Core 4384 Trace 2221 The same two files still picked up, I submitted a False Positive report from SAS
  17. Sorry, should have posted this as a new topic, as the files are different. Scan today with Sas Pro showed the following: Rogue.Agent/Gen-Nullo[DLL] C:\WINDOWS\SYSTEM32\BUGXJM42.DLL C:\WINDOWS\SYSTEM32\NT47AEX.DLL Both files were in my original Windows 7 install , so I think they are false positives. Malware Bytes & Microsoft Security Essentials don't list them as malware.
  18. Scan today with Sas Pro showed the following: Rogue.Agent/Gen-Nullo[DLL] C:\WINDOWS\SYSTEM32\BUGXJM42.DLL C:\WINDOWS\SYSTEM32\NT47AEX.DLL Both files were in my original Windows 7 install , so I think they are false positives. Malware Bytes & Microsoft Security Essentials don't list them as malware.
  19. I am running SAS Pro, with RTP on, concurrently with Microsoft Security Essentials on 3 x XPSP3 computers - against all the advice in Microsoft forums. I am having no problems and was interested if others are running SAS & MSE OK.
  20. mogojohn

    Tray Icon

    I was about to make a similar suggestion then saw this message. I just checked my Pro settings and discovered that RTP was off. I now remember switching it off about a week ago temporarily - then forgetting to turn it on! I would like the option to have SAS display a tray popup message if RTP is off.
  21. I have three XP SP3 computers with SAS Pro and Kaspersky AV. This problem occurs randomly on the two laptops, not the desktop. It doesn't bug me particularly because SAS always ends before the timeout so it is only a small delay.
  22. Thank you. The Acer does not have a CD/DVD - it can only be reset to factory settings, and I may have to do that. My question was primarily about the operation of BootSafe if used on a computer that failed to start in safe mode.
  23. I have a computer (Acer Aspire One with XP) that starts normally and has no problems but will not start in safe mode. (I get a blue screen with the message "Bad_Pool_Caller" from the driver "TDI.SYS"). If I was to use BootSafe and select one of the Safe modes, then reboot, I suspect that I would be permanently locked out normal mode of because I could not run bootsafe gain to tell it to start Windows normally. My only option would be to reinstall. Is that correct?
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