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Littlem129

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About Littlem129

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  • Birthday 01/01/1970

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  • Location
    Tennessee
  1. Littlem129

    Just Installed, Can't Update, Please Help!

    Okay, Thank You for the quick reply. You guys are the best!
  2. Littlem129

    Just Installed, Can't Update, Please Help!

    Hello, I have installed the latest version of SAS and I still can not get it to automatically update. I am not worried about that issue any more, as long as I can manually update SAS. When I do the manual update, when I go to copy the files to SAS, I am asked if I want to replace the existing file with the new one. Do I do this or do I need to rename the new defs. and leave the old ones in place. Thank You in advance for your help.
  3. Littlem129

    Just Installed, Can't Update, Please Help!

    Hey, I have already uninstalled SAS when I could not get it to update. Actually I have installed and uninstalled it about 5 times. I have went through all my files and I did not find anything pertaining to McAfee. I ran the uninstaller tool for McAfee after I uninstalled it to catch the left over junk it leaves. I may try reinstalling SAS again and see if I can just use the manual downloads now that I know that the manual update does not show up in the program core and trace. I thought since it was still showing the old ones that the new ones had not installed. If I do reinstall SAS I will post the results here for you. Evereyone has been so great at trying to help me fix this problem, I really appreciate you guys. Thanks to all of you!!!
  4. Littlem129

    Just Installed, Can't Update, Please Help!

    I am glad you got the problem straightened out. I am not to technical about computers. How do I run an analysis of my computer. I have had McAfee on my comp also. Maybe I still have something left from it too. Please if you don't mind doing it let me know how to run an analysis. Thank You!
  5. Littlem129

    Just Installed, Can't Update, Please Help!

    Hi, You and I seem to have the same problem. I have changed firewalls and still can not update SAS. I had KIS 6.0, then since I could not find a compatiable firewall for KIS Anti-Virus I tried Avast and Zone Alarm. Now I have found a compatiable firewall for KIS which is NetVeda Safety Net and I still have not been able to update SAS in any of these situations. I tried the manual download of the updates and SAS still gives me the same Trace and Core numbers that I first started with, the outdated ones. I have uninstalled SAS because I do not want to use a program that I can not update. I will try again when the next version of SAS comes out. Maybe it will update for me, hopefully. I am not about to buy the Pro version until I can get it to update. I hope you have better luck than I have getting it to update. If customer service gives you a fix for this problem please post it and if it works for you, maybe I will try again and see if it will work for me also.
  6. Littlem129

    Just Installed, Can't Update, Please Help!

    Thanks for the reply, I have tried everything and I mean everything that anyone and everyone has suggested. I still cannot get SAS to update. I even got brave and turned off all security and that didn't work. I guess it's just not meant for me to be able to use SAS. Maybe when a new version comes out I will try again. Again Thank You to everyone that has replied to my post. You guys are all AWESOME. It is nice to know that there is people out there willing to help someone in need.
  7. Littlem129

    Just Installed, Can't Update, Please Help!

    I guess I will just wait until I find another firewall to use with KIS and then try SAS again. Thank You for all the help you have given me. Have A Great Day! If anyone knows of a compatiable firewall for KIS anti-virus please let me know. I truly would like to use SAS, I have heard really good things about it. Thank You!
  8. Littlem129

    Just Installed, Can't Update, Please Help!

    Yes, I even redownload it, thought maybe there might be a problem there. Still will not update. Thanks for the quick reply.
  9. Littlem129

    Just Installed, Can't Update, Please Help!

    I did as you said, both boxes are checked. One for TCP and UDP. I uninstalled and reinstalled and still will not update. Windows firewall is off. I have tried all update options. The one in main SAS window says Definitons are up tp date. When I try the update in tray icon it just flashes for about 2 seconds and then nothing. I don't know what is going on. I am about to say to heck with KIS firewall if I can find another firewall that is compatiable with KIS anti-virus. KIS virus is great, but I am not too fond of the firewall. Anyway I still can not to SAS to update. I have a feeling that I am running out of options. Do you think if I downloaded the pro version of SAS that it would be any different, would it update? Thank You for the help, if you have any more suggestions please let me know. You guys are all great for taking the time to help me. I really appreciate it a lot. Thank You !
  10. Littlem129

    Just Installed, Can't Update, Please Help!

    I have allowed them both access through firewall. Please excuse me for asking, I don't know that much about KIS firewall, I have just started using it, but what do you mean by-directional. I have been used to McAfee firewall that dosen't ask so many questions. Is there specific remote address that I need to allow for SUPERANTISPYWARE.EXE and SSUPDATE.EXE to allow updates. I tried the suggestion that Mamba said to pause the firewall, but SAS still would not update. Any help you can give me will be appreciated. Thank You !
  11. Littlem129

    Just Installed, Can't Update, Please Help!

    Thank You for the quick reply. If that is the way I have to update SAS I think I will just uninstall it. I don't really like the idea of having to pause my security to do an update for something. Everything else I have installed updates perfectly without having to pause KIS. Anyway Thank You!
  12. Hello, I have just installed Super Anti-Spyware Free Edition. It will not update. Core is 2847 and Trace is 1028. I have looked at the other posts about this problem and have tried the suggestions and nothing works. My system is Windows XP Home with KIS 6.0. I am on dial-up. I have tried the trace and the last 12 lines say "Request Timed Out". I have deleted the db files in the application data, (there were no zip files) for SAS like was suggested in another post, but still can not update. I have allowed SAS in KIS firewall, still no update. Can someone please help me? I have read very good things about SAS and would like to try it if I can get it to update. Is there a way to download the update files and install them manually. Does anyone know the specific ports I should allow in KIS for SAS update to work. Any help would be greatly appreciated. Thank You!
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