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Everything posted by siliconman01

  1. I assume that means you do not have Comodo on your system. Please post an SAS scan log.
  2. I've never encountered this message from SAS PRO. However, that does not mean that it is not coming out of SAS. Have you run a COMPLETE scan of your system with SAS? If so, what does it report? Please post the scan log results back here. The scan log is found on the Logs/Statistics tab under Preferences. Just copy/paste the scan report back here on your next post. You wouldn't happen to have Comodo Internet Security on your system, would you? If so, that message is probably coming from it. See http://help.comodo.com/topic-72-1-155-1113-Unrecognized-Files.html
  3. Oracle Java Update 23 has been released. Users should update to this latest version of Java. http://www.oracle.com/technetwork/java/javase/downloads/index.html Keep in mind that if you are running Windows x64, you have to install the Java 32-bit for IE 32-bit and then Java 64-bit for IE 64-bit.
  4. You're best bet is to uninstall it via the appropriate SAS Uninstaller Assistant per the link below. https://forums.superantispyware.com/index.php?/topic/1344-superantispyware-uninstallation-assistant/ Then go to www.superantispyware.com, download/install the latest v4.46.1000. If that doesn't resolve the issue, try this FAQ. https://forums.superantispyware.com/index.php?/topic/1344-superantispyware-uninstallation-assistant/
  5. Take a look at this link concerning conime.exe. The file is an essential part of Windows. http://www.processlibrary.com/directory/files/conime/ You definitely should not need to start SAS with the Alternate Start. There is still something messed up or missing on your system. I recommend that you create a support ticket and let the SAS gurus take a look at your problem. https://www.superantispyware.com/precreateticket.html
  6. Let's see if revving up to the latest V4.46.1000 will resolve the issue. 1. Go to the link below and download the appropriate SAS Uninstaller Assistant. Save it on your desktop. https://forums.superantispyware.com/index.php?/topic/1344-superantispyware-uninstallation-assistant/ 2. Close down SAS completely. 3. Run the SAS Unstaller Assistant. A reboot will be required at the end of the uninstall. 4. Go to www.superantispyware.com and download/install the latest V4.46.1000. Does this new installation work properly?
  7. This "sounds" like the white box may be the informational message box that appears when SAS does an definitions update and does not find any updates...or finds that the program needs updated. Try temporarily unchecking realtime protection, reboot, and see if the box appears. Would you please post the scan log of SAS that shows what it quarantined. Also is your Vista machine 32-bit or 64-bit ?
  8. SAS PRO V4.46.1000 appears to be running real-time fine, updating normally, and scanning as designed on Windows 7 x64 Professional with Avira Premium Security Suite V10 and on Windows 7 x86 Professional with NIS 2011.
  9. https://www.superantispyware.com/prerelease.html Technology Changes for Version 4.46.1000 * Further internal enhancements in preparation for version 5.0 * Smart Definitions Engine Update (smaller future definition files coming with 5.0) * Scanning engine updates for latest threats * DDA (Direct Disk Access) improvements for rootkits blocking physical drive access
  10. And here is a little tool that permits you to quickly upload to VirusTotal http://www.virustotal.com/advanced.html Click on the VT Uploader tab on the site.
  11. No, I doubt it because it is not classified as a temp file and is not included in the filekeys for SuperAntiSpyware in winapp2.ini.
  12. I assume that you checked your firewall to make sure that it is not blocking SAS, eh? Make sure that it is not blocking files SuperAntiSpyware.exe or SSUpdate.exe. What version of SAS are you running? If it is not V4.45.1000, update to the latest version. If all else fails, uninstall SAS and re-install. Use the SAS Uninstaller Assistant to uninstall. https://forums.superantispyware.com/index.php?/topic/1344-superantispyware-uninstallation-assistant/
  13. You can just delete that "strange .com" file. A new one is created on each Alternate Start use.
  14. Did you start SAS via the SuperAntiSpyware Alternate Start icon? This causes SAS to create a random name so that it will not be recognized by malware. What version of SAS are you running and what is your Windows Operating System and is it 32-bit or 64-bit?
  15. And the problem goes away if you uninstall SAS? Are there any errors showing up in the system Event Viewer?
  16. Does this problem occur if you remove the memory optimization module? The peak memory usage that is shown in your attached pic is mostly likely occurring during an SAS scan. Once the scan is completed, the high memory usage is released back to normal levels. I'm just wondering if the memory optimizer is the culprit.
  17. Please post a scan log of what SAS detected. If the detection is just tracking cookies, SAS realtime does not block tracking cookies because SAS does not consider tracking cookies malicious. It only detects and removes them when using the scanner.
  18. All users should ensure that their Adobe Flash Player and Sun/Oracle Java are up-to-date. There are critters in the wild that prey on computers running outdated Java and Flash Player. To update Java to the latest version 1.6.0_22-b04, go to the link below. Be sure to remove older versions of Java if there are any older versions displayed in Control Panel>Programs and Features or Control Panel>Add and Remove Programs. http://www.java.com/en/download/manual.jsp To verify that you have properly updated Java, go to the link below. http://www.java.com/en/download/installed.jsp To update Adobe Flash Player V10.1.102.64, go to the link below. http://get.adobe.com/flashplayer/ To check which version of Flash Player you have on your system, go to the link below. http://www.adobe.com/software/flash/about/
  19. You need to provide permission through your firewall for the SASKUtil driver. It is probably checking for license validity and other update verifications. The impending V5.0 of SAS addresses resource useage and speed which hopefully will resolve the shutdown issue. It has been an issue for quite some time on many computers, particularly those with smaller RAMs and slower CPUs.
  20. See link below; https://forums.superantispyware.com/index.php?/topic/3811-command-line-switches/page__p__16853__hl__%2Bcommand+%2Bline__fromsearch__1#entry16853
  21. See the link below for how to submit a FP. https://www.superantispyware.com/supportfaqdisplay.html?faq=28
  22. Uninstall using the SAS Uninstaller Assistant and then reinstall the latest V4.45.1000 Uninstaller Assistant: https://forums.superantispyware.com/index.php?/topic/1344-superantispyware-uninstallation-assistant/ Download/install the latest version from the link below: https://www.superantispyware.com/ NOTE: The 64-bit version of SAS installs at C:\Program Files. If you have an SuperAntiSpyware folder under C:\Program Files (x86), you can just delete that folder.
  23. Ensure that you have the latest version 4.45.1000 of SAS. As a test, you could uninstall SAS and see if the problem goes away.
  24. I don't think there is any component of SAS that messes with any part of the SpywareBlaster V4.4 protection.
  25. !SASWINLO.DLL is a service that needs to be started up when the system is booted up even though SAS is not started on reboot. Its footprint is quite small and should not result in any system degrading. What is the "small start up problem" that you are experiencing? Are error messages being displayed and if so what do the messages say?
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