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buttoni

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Everything posted by buttoni

  1. But in my case, SAS Pro didn't alert there was a program update available. Ya see, I rarely use my Admin acct.....maybe once every week or so. And that's why I thought 4.40.1002 was still beta (until you informed me it was no longer beta in the other thread). I was anticipating it WOULD offer the update when it was out of beta status. No problem....What counts is I got the update now. And with super efficient Win7 LUA's, I know I'm gonna have to Run as Admin to get my program updates. Still getting used to Win7.
  2. I experienced the exact same thing as you, JohnD. Wondered why SAS wasn't offering me the program update. Then I saw your post. I exited SAS today and Ran as Administrator under my LUA to get the program update offered to me. Glad I read your post. Thanks.
  3. SAS also works well alongside Avast5 Free Antivirus on my Win7 64bit machine.
  4. Thanks Seth. I'll store my disk away and hope I never have to actually use it.
  5. Can I infer from the deafening silence the answer to my question is yes and nobody could believe how dumb the question was? Guess I can just try it and find out the easy/hard way, huh?
  6. Getting a little more interesting today. Now, SAS won't populate the Repairs page unless I open/load the GUI in Safe Mode. The page is unpopulated on ALL accounts in Normal Mode. I wonder if this is a UAC issue in Win7? May have to turn it off and test that notion. Anyway, I'm glad I at least now I can get at these features in Safe Mode.
  7. Unless it was eluding these old eyes, I couldn't see on the download page if SAS Portable version is Win7-64 bit compatible or not.
  8. Gee, this just gets more interesting. When I log onto my Limited account and open SAS the repairs screen is blank; when I right click the desktop icon and Run as Administrator (still on the LUA) the Repairs screen is STILL BLANK! However if I log completely off the LUA and actually log onto my Administrator account, the SAS Repair screen is populated. So it would seem that the type of account is in the driver's seat here. That would say to me that being on an Administrator Account and Run as Administrator are NOT equal in SAS's eyes (or maybe I should say Win7x64 Home Premium's eyes). Hmmmmm.....interesting indeed. I thought those two things were synonymous.
  9. I have a website for Low-Carb Recipes if anyone's interested:

    http://buttoni.wordpress.com/

  10. That is interesting indeed. I just recently downloaded the blended installer and installed for the first time my Lifetime license of SAS Pro V4.38.1004 on a Win7 x64 machine and my Repairs page is blank! Wonder how come your Repairs screen is populated and mine is blank? BTW, Siliconman01....off-topic, but I used to have a miniature dachshund that looked almost EXACTLY like the one in your avatar: http://s217.photobucket.com/albums/cc278/buttonbutt/?action=view&current=thumb.jpg I did a double-take when I saw it!
  11. So glad to find this thread and hear that the new 64 bit version is playing nicely with MSE. I've been checking in here periodically to learn just this!! Looks like I can finally install my SAS Pro on my new HP 64 bit Win 7 machine. I've missed my SAS!
  12. No problems here running SAS Pro and IE8. Haven't run SpywareBlaster, Spybot or IE Spyad in ages, but I DO use the MVPS.org Hosts File. No conflicts whatsoever with IE8 or FX browsers.
  13. I've always noticed there is not red SAS icon to the left of the SAS context menu entry when I right click a d/l file to scan it. Just curious as to why? I also notice there is only a generic icon beside my bookmark entry for SAS website as well? And yet there is the familiar SAS icon on the Start Menu entry.
  14. Well, the Windows Help & Support forum helpers haven't offered a single reply as yet. But all of a sudden this morning.......BINGO!!!! I found my problem. I took a look at my Comodo Defense+ (HIPS feature) events for a week or so and saw that Comodo was terminating csrss.exe at every single boot up. Why? Don't know much about csrss.exe, but Wikipedia tells me it is what controls the user side of Windows Operating System, which certainly sounded like it might be related to my user profile (explorer.exe for a particular logged-on user) not closing down at log off. I learned it's a critical system file that should NEVER be terminated lest you want a BSOD!! Well, no BSOD's yet, thank God, but did have some anomalous system instability two weeks ago. But why was Comodo terminating a system file when all Windows files are considered sacrosanct by Comodo? Hmmmmmm.............So I started poking around at all my D+ rules in Comodo settings, particularly my explorer.exe application rule. VOILA! There was my answer!! Apparently, as a security measure on my part, I had set up my explorer.exe D+ rule to protect the file from "Process Termination" (just by malware, or so I thought). But it doing that, I was also not letting WinXP's csrss.exe properly close down explorer.exe at logoff either! The minute I undid that aspect of the rule, Comodo stopped terminating csrss.exe at bootup/logoff. That has stopped the multiple copies of explorer.exe I've been experiencing at logoff lately!!! YIPPEEE!!!!! I figured it out all by myself! The 1517 & 1524 events in Windows Event Viewer have also stopped. Hope posting back my findings may help someone else.
  15. FWIW I'll chime in on this thread, too, since I had a routine SAS scan find MyWebSearch/Fun Web Products on my machine (in two registry keys). I let it QUARANTINE them and rebooted. Rescanning found the two reg entries again so I once again told SAS to quarantine them and rebooted as instructed. A third scan STILL showed the reg entries, so on this scan, I let SAS REMOVE them. But after this third attempt, the machine was unbootable! An attempt to do Last Known Good Configuration in Safe Mode resulted in the same: Windows would get to the blue Windows load screen and just stop. Ended up having to take the pc to a repair shop and have them format and clean install the operating system and drivers for me (I don't do that kind of stuff). The OS install was 4 years old and a good housecleaning was probably overdue anyway. SAS detection is clearly good, but it is disconcerting that SAS's attempt to clean this beastie resulted in an unbootable machine. This doesn't exactly impart product confidence for me. I think now I will always have uncertainty about the cleaning abilities of SAS.
  16. Well, I decided to run a little experiment to see what it would reveal. I uninstalled SAS Pro in Safe Mode using your uninstall tool. Then I rebooted into normal mode and my Windows logon screen would let me log onto my admin account. But after logging off, I then attempted to log onto one of the LUA's and was unable to: the cursor would not flash in the password box to let me type it in and log onto a second account at all! Had to restart pc. This time I initially logged onto one of the LUA accounts first and did so successfully. I then logged off the LUA and tried to log into the admin account. It let me, and then two copies of explorer.exe were sitting in task manager (1 for the LUA and 1 for the admin account). So I don't really understand what in the heck is going on. I then reinstalled SAS Pro and could easily log on and off each account (without having to restart), but as before my little experiment, multiple copies of explorer.exe were in the Task Manager process list, one per user account I had logged in as. The oddest thing in all this is this is a CLEAN INSTALL of the operating system and a system file check using scannow shows no problems with the OS files.
  17. I just downloaded UPHClean tonight, to see if that would solve my problem. It installed OK and it has indeed stopped the 1517 and 1524 errors in Event Viewer. Now I'm just getting the 1401 informational entry that indicates UPHClean is doing it's job of trying to allow Windows to close down a user's profile cleanly at logoff. Here's what that entry looks like, which indicates explorer.exe is involved in some way. Event Type: Information Event Source: UPHClean Event Category: None Event ID: 1401 Date: 3/3/2009 Time: 6:45:11 PM User: HOME-23AB30824B\ButtonAdmin Computer: HOME-23AB30824B Description: The following handles in user profile hive HOME-23AB30824B\ButtonAdmin (S-1-5-21-1085031214-1757981266-839522115-1005) have been remapped because they were preventing the profile from unloading successfully: explorer.exe (1100) HKCU (0x44) HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings (0x54) HKCU\Software\Classes (0x9c) HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer (0xa8) HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer (0xbc) HKCU\Software\Classes (0xcc) HKCU\Software\Classes (0x140) HKCU\Software\Classes (0x150) HKCU\Software\Microsoft\Plus!\Themes\Apply (0x158) HKCU\Control Panel\Appearance\New Schemes (0x160) HKCU\Control Panel\Appearance\New Schemes\21 (0x164) HKCU\Control Panel\Appearance\New Schemes\21 (0x168) HKCU\Control Panel\Appearance\New Schemes\21\Sizes\0 (0x16c) HKCU\Software\Classes (0x174) HKCU\Software\Classes (0x180) HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap (0x1f0) HKCU\Software\Classes (0x1f4) HKCU\Software\Classes (0x208) HKCU\Software\Classes (0x248) HKCU\Software\Classes (0x254) HKCU\Software\Classes (0x258) HKCU\Software\Microsoft\Windows\Shell (0x26c) HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts (0x270) HKCU\Software\Microsoft\Windows\ShellNoRoam (0x274) HKCU\Software\Classes (0x280) HKCU\Software\Microsoft\Windows\ShellNoRoam\MUICache (0x284) HKCU\Software\Classes (0x288) HKCU\Software\Classes (0x298) HKCU\Software\Classes (0x2d0) HKCU\Software\Classes (0x2f0) HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\UserAssist\{5E6AB780-7743-11CF-A12B-00AA004AE837}\Count (0x31c) HKCU\Software\Classes (0x320) HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\UserAssist\{75048700-EF1F-11D0-9888-006097DEACF9}\Count (0x324) HKCU\Software\Microsoft\Windows\CurrentVersion\Shell Extensions\Blocked (0x32c) HKCU\Software\Microsoft\Windows\CurrentVersion\Shell Extensions\Cached (0x33c) HKCU\Software\Classes (0x3b4) HKCU\Software\Classes (0x3b8) HKCU\Software\Classes (0x3cc) HKCU\Software\Classes (0x3dc) HKCU\Software\Classes (0x3e0) HKCU\Software\Classes (0x3e4) HKCU\Software\Classes (0x3f0) HKCU\Software\Classes (0x3f4) HKCU\Software\Classes (0x404) HKCU\Software\Classes (0x408) HKCU\Software\Classes (0x420) HKCU\Software\Classes (0x424) HKCU\Software\Classes (0x428) HKCU\Software\Classes (0x444) HKCU\Software\Classes (0x44c) HKCU\Software\Classes (0x450) HKCU\Software\Classes (0x46c) HKCU\Software\Classes (0x48c) HKCU\Software\Classes (0x4b8) HKCU\Software\Classes (0x4c4) HKCU\Software\Classes (0x4d4) HKCU\Software\Classes (0x4d8) HKCU\Software\Classes (0x4dc) HKCU\Software\Classes (0x4e0) HKCU\Software\Classes (0x4f8) HKCU\Software\Classes (0x500) HKCU\Software\Classes (0x508) HKCU\Software\Classes (0x50c) HKCU\Software\Classes (0x518) HKCU\Software\Classes (0x538) HKCU\Software\Classes (0x568) HKCU\Software\Classes (0x580) HKCU\Software\Classes (0x584) HKCU\Software\Classes (0x598) HKCU\Software\Classes (0x5b0) HKCU\Software\Microsoft\Internet Explorer\Security\P3Global (0x5f0) HKCU\Software\Classes (0x600) HKCU\Software\Classes (0x610) HKCU\Software\Classes (0x638) HKCU\Software\Microsoft\Windows\Shell\Bags\1\Desktop (0x660) HKCU\Software\Classes (0x6e8) HKCU (0x6f4) HKCU\Software\Classes (0x718) HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap (0x71c) HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap (0x728) HKCU\Software\Classes (0x750) HKCU\Software\Classes (0x760) HKCU\Software\Classes (0x77c) HKCU\Software\Microsoft\Internet Explorer\Security\P3Sites (0x780) HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap (0x78c) HKCU\Software\Classes (0x790) HKCU\Software\Classes (0x7c4) HKCU\Software\Classes (0x7e0) HKCU\Software\Classes (0x7e4) HKCU\Software\Classes (0x7f4) HKCU\Software\Classes (0x80c) HKCU\Software\Classes (0x810) HKCU\Software\Classes (0x820) HKCU\Software\Classes (0x830) HKCU\Software\Classes (0x840) HKCU\Software\Microsoft\Windows NT\CurrentVersion\Extensions (0x844) HKCU\Software\Classes (0x84c) HKCU\Software\Classes (0x89c) HKCU\Software\Classes (0x8f4) HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\BitBucket\c (0x92c) HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\BitBucket (0x96c) HKCU\Software\Classes (0x994) HKCU\Software\Classes (0x9b0) HKCU\Software\Classes (0x9bc) HKCU\Software\Classes (0x9c8) But sadly the multiple explorer.exe's persist if I log off one account and then onto another. Only a clean restart between users prevents the multiples of explorer.exe. So that's what I'm doing until I get this resolved. So I'm back to thinking it may be SAS, Avast or Comodo that's holding onto explorer.exe ???, since they are the only programs running in the background (besides UPHClean now) on this pc. I read in a KB article tonight there's a known "bug" in Java that can (by design, per Sun) hold onto a profile because of some hsperfdata_ file it creates/uses. But a search found no such file(s) on my system (even searching hidden files). So I doubt Java is the culprit in my case. Any further thoughts are welcomed, as I'm really stymied on this.
  18. No problems since my last post, other than I'm still getting the multiple explorer.exe's in Task Manager under whichever users have been logged on (and then off) in one power-up session. My Event Viewer still shows a lot of these errors on the Event log: Event ID 1524: "Windows cannot unload your classes registry file. It is still in use by another application or service. The file will be unloaded when it is no longer in use." Event ID 1517: "Windows saved user Computer Name\User Name registry while an application or service was still using the registry during log off. The memory used by the user's registry has not been freed. The registry will be unloaded when it is no longer in use. This is often caused by services running as a user account. Try reconfiguring the services to run in either Local Service or Network Service." The only programs on this pc that run under the user name are Superantispyware.exe, ashDisp.exe (Avast) and cfp.exe (Comodo Firewall). I'm beginning to think these multiple instances of explorer.exe (killing my 512MB RAM at 17,000K apiece!) really are related to these event errors and that it has ALWAYS been going on and I just never noticed it before. So my question is there some way to make SAS Pro install against Local Service or Network Service at boot up?
  19. Thanks for the reply Seth. Well, after much investigating and tinkering, I found that the reason NoScript was freezing users out of allowing scripts for desired sites was not malware. I had ticked one setting in NoScript incorrectly for all 3 users. Its on the Noscript, Options, Advanced, HTTPS, Behavior Tab. I had "Forbid active web content unless it comes from a secure HTTPS connection" set to ALWAYS. Switching it back to never and just entering the desired websites in the box just below fixed that problem right up. As to the ATT login.yahoo.com screen being all text & none of the usual graphics (but showing the SSL lock below and funtioning corrrectly in all other ways, I think I found the answer to that one, too. My connection to ATT Yahoo DSL always feeds through Akamai.net, one of the servers ATT uses. Today, FX popped up a screen saying akamai.net's certificate was invalid because the issuing certificate authority (Equifax Secure CA) was not trusted. And it doesn't give me toe opportunity to "make an exception" and permit that one site only, like it sometimes does. First I invoded the login text-only screen and right clicked it and looked at the certificate itself via View Page Info, View Certificate, Details. It says it's by Equifax and issued to Yahoo.com alright. Then I went to FX Tools, Options, Advanced, Encryption tab, view certificates, and it would appear Equifax Secure CA truly is not on the FX list of certificate authorities? Anybody know how I can pursue this? Since my login screen USED to have graphics on it before the clean install on WinXP and clean install of FX, I'm thinking maybe just some setting or certificate update I need to do? As to the multiple explorer.exe's in task manager discussed in my original post, it only happens if multiple user accounts have been accessed in one power-on session. They all reflect one copy per user per the number of times I have opened those up. If I never open any other accounts than the one at boot up, explorer.exe only appears once in task manager under the name of the one user that is logged on. To address this, I went to my admin account, Control Panel, User Accounts and clicked "Change how users log on/off". I check to "Clear all programs when users log off" and rebooted. But the problem persists exactly as just described. FYI I have the Fast User Switching Service turned off at all times. I don't want programs left open when switching accounts. This one is a real mystery and I'm going to bounce this question over to the Windows helpers on Windows user groups and see of they can explain it. I have been unable to find many KB articles on the topic. Today I realized my 512MB machine is still trying to use the WinXP default Pagefile of Initial=768, Max size=1536. Major instability issues. Apparently since the reformat/clean install of OS I had forgotten to go in and clear the Pagefile and set a new Pagefile to 2560 Initial and Max! I think I was maxing out my Pagefile and causing instability (though I never got an error window to that effect). Resetting it has my pc running much faster now and no more weird behavior, actually. So my conclusion is I don't think I have malware, as all the many scans kept telling me. I just need to get the certificate thing sorted out over on Firefox forums and talk to the MVP's on Windows News Groups for some advice on the explorer.exe's not closing at logoff. I always has in the past. I just can't figure that one out. Not having any unusual behaviors, instability or wacky stuff anymore. Plan on upgrading my memory to 4 GB in a week or so, too. So for now, I think my issues are resolved. Comodo, Avast and SAS load u under the User rather than Local/Network Service and Event log is showing some Event ID 1517's and Event IDD 1524 indicating unable to unload classes reg files and individual user registries because sstill in use by some app or service; Will unload when no longer in use". I think that is at the root of my multiple explorer.exe issues and plan to ask on Windows User Groups forums for advice on that issue. Thanks for being there for us. I'll be back and post details if I learn anything constructive from the Windows people. __________________ Peggy in Texas Dell Dimension 4700 Intel P4; 512MB RAM; Windows XP SP3 ; Firefox 3.0.6; IE6 only if absolutely needed; ATT DSL 2Wire 1800 router; Yahoo Web Mail; IE-Spyad; MVPS Hosts File; Comodo FW 3.0; Avast!Home; SuperAntispyware Pro; a-Squared & MBAM on demand.
  20. I fear this is an infection of some sort, as pc is definitely slowing down and some minor symptoms persist with my SBC/ATT DSL sign-in screen (no graphics displaying but ssl lock in corner of task bar). And they persist after two, yes two, total uninstalls/clean installs of FX 3.0.6. Have been running all my scans in Safe Mode: Avast, A-squared, MBAM, MS Removal Tool, even Blacklight Rootkit Eliminator. Also ran Trend Micro Housecall on-line scan. Nothing has been found on my pc by any of them. Unhiding all folders, Search shows explorer.exe in c:\Windows, c:\Windows\Prefetch, and c:\Windows\SecurityPatchFiles\i386. Both Jotti and VirusTotal on-line scans "found nothing" when I uploaded all 3 to check. I have posted my HJT log over at Help2Go forums for help and will post back the results of their efforts to help me eradicate anything my machine has "contracted". It's so short, I'll share it here if it will shed any further light on input to my thread. Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 8:08:40 AM, on 2/23/2009 Platform: Windows XP SP3 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512) Boot mode: Normal Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\Program Files\COMODO\Firewall\cmdagent.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe C:\Program Files\Alwil Software\Avast4\ashServ.exe C:\WINDOWS\system32\svchost.exe C:\Program Files\Alwil Software\Avast4\ashWebSv.exe C:\WINDOWS\Explorer.EXE C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe C:\Program Files\COMODO\Firewall\cfp.exe C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe C:\Program Files\Trend Micro\HijackThis\HijackThis.exe R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://dsl.sbc.yahoo.com/ O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe O4 - HKLM\..\Run: [COMODO Firewall Pro] "C:\Program Files\COMODO\Firewall\cfp.exe" -h O4 - HKCU\..\Run: [sUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/windows ... 4489749281 O16 - DPF: {E8F628B5-259A-4734-97EE-BA914D7BE941} (Driver Agent ActiveX Control) - http://driveragent.com/files/driveragent.cab O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll O23 - Service: a-squared Free Service (a2free) - Emsi Software GmbH - C:\PROGRAM FILES\A-SQUARED FREE\a2service.exe O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe O23 - Service: COMODO Internet Security Helper Service (cmdAgent) - Unknown owner - C:\Program Files\COMODO\Firewall\cmdagent.exe -- End of file - 3167 bytes I'm beginning to think my clean, brand spanking new install of Windows XP got infected before I could get my Windows patches all downloaded or my Comodo FW fully configured safely. I'm just totally stumped.
  21. Hmmmmmm. I have to take back what I said about unchecking "Scan at Shutdown" stopping the multiple instances of explorer.exe in task manager when I log in and out of my user accounts. It's doing it again. Only a restart clears out the extra explorer.exe processes in Task Manager if I have logged in and out of those accounts several times. What could be causing this? I've never had this problem before. Only real-time security on this WinXP Home pc is Avast Home Edition and Comodo CIS (without AV) and of course SAS Pro Realtime Protection is enabled. As I stated in my first post, this is a reformat/clean install of the OS just done on Feb 12th. Any thoughts re the multiple explorer.exe's?
  22. Just an additional thought (I think out loud a lot ). I wonder if multiple instances of explorer.exe is at the root of my "End Task" SAS issues at shutdown I (and others) occasionally experience with SAS? If SAS is hanging on to other user's explorer.exe's, perhaps that's why Windows shutdown in hanging SAS up. I'll have to give it a little time to see if my workaround (turning off First Chance, Scan at Shutdown) clears up that little problem for me as well.
  23. Because of a recent crash, reformat and clean install of Windows XP, I, as the person that manages SW on this system, have been bouncing back and forth between user account being sure all browser and other softwares are configured optimally for security. I Log Off each time I change accounts (don't use Windows fast user switching). Yesterday I happened to open Task Manager and saw 3-4 instances of explorer.exe! TM showed the various user account names in the center column. This has never happened before to my knowledge as I used to have the free version of SAS and now have SAS Pro with the First Chance feature. So I then set about checking each user account's SAS gui, turned off the "Scan at Shutdown" feature and the multiple explorer.exe's in Task Manager problem hasn't recurred. I don't know if this has been reported here before, but thought I'd better point it out in case this is an issue that requires further action on my part or your developer team. At least on my pc (specs in my signature), SAS Pro appears to not be cleanly making log-off transitions cleanly from user account to user account, with regards to Windows handling of explorer.exe if the Scan AT Shutdown feature of First Chance is turned on when there are multiple WinXP user accounts.
  24. When I have had this happen in the past, I quickly realize I'm on my Limited User Account. How easy we forget. When I go to my account with Administrator privileges, the download executes just fine. Try using an account with admin privileges.
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