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Everything posted by SUPERAntiSpy

  1. Honestly people search for things to complain about - its ok, as we just answer!
  2. Please post your scan log here for review.
  3. This is also a small amount of space with today's systems.
  4. We will be releasing updates shortly to allow command line operation of registered Professional versions.
  5. No, you don't need nor want that checked
  6. It scans about 40-50 critical locations on your computer to quickly check for infection.
  7. We are in the process of updating hte translations - it has nothing to do with "no implementing them (correctly)".
  8. The update servers are on, so let it auto-update.
  9. The updater for 5.0 is not on yet, it will be distributing the updates over the next week. You can get it from www.download.com today!
  10. Robin - when you email me direct, then post on the forum as well it takes twice the resources - please do one or the other The new article in the news section talks about the updates
  11. Here: https://www.superantispyware.com/supportfaqdisplay.html?faq=47
  12. We are excited to announce the official release of SUPERAntiSpyware 5! This release represents our most significant update in 2 years and we want to thank everyone who helped test along the way. What’s New in SUPERAntiSpyware 5? SUPERAntiSpyware 5 provides users with a new and improved user interface, improved and much faster scanning engine, updated and enhanced Real-Time Protection, integration with Windows Task Scheduler, the addition of the Rescue Scan option, and other improvements aimed at providing enhanced usability and effectiveness. How Can I Get SUPERAntiSpyware 5? We are partnering with CNET Downloads (aka Download.com) for our launch day today, August 2nd. You can support us by downloading your update manually today from www.download.com. Update from an Older Version You can update using the in-product updater beginning in the AM Pacific Time Wednesday August 3rd. If you have SAS installed and don’t want to wait until the 3rd, you can download it from download.com on August 2nd and it will install right over-the-top of previous versions. Clean Install You can download SUPERAntiSpyware 5 from our site - https://www.superantispyware.com/ Thanks again to all the SUPERAntiSpyware fans! We appreciate your support and look forward to continuing to make SUPERAntiSpyware the best product for you, our users!
  13. Try version 5.0, it should be better on memory management.
  14. Robin - the issue can't happen on 32-bit - uninstall and reinstall or wait for 5.0 tomorrow
  15. Try again now, the update server was off for part of today.
  16. This was only a 64-bit issue and has been resolved - download the new 4.56 from our site and re-install and you will have no issues.
  17. You need to update to our latest version, you are using an old version of the software.
  18. There should not be - not sure what tech tracker is flagging.
  19. There should be no issue - backing up first is always the best choice. SUPERAntiSpyware didn't hurt your registry, the malware did, FYI.
  20. If the cookie files themselves are locked or in-use we require a reboot - have you tried version 5.0 pre-release? It should not require the reboots as often.
  21. Why would you say support.com would not honor previously purchased lifetime subscriptions? They will and are being honored!
  22. We have answered the ticket promptly right after it was submitted. We have sent several CD's to your post address. Can you update the ticket to verify your address? Don't post it here for security reasons.
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