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Everything posted by SUPERAntiSpy

  1. Those appear they may be false positives - did you do the built in false positive reporting? If not, please do so as we can investigate the samples.
  2. We have released version 5.6 with some pretty big improvements: All NEW Version 5.6! NEW: Completely re-architected definition database system NEW: Dramatically improved memory usage - up to 90% less compared with the previous version! NEW: Greatly enhanced product load times NEW: Faster scanning, faster malware detection Resolution of long-standing issues affecting certain systems Several critical bug fixes Heuristic/Smart definition updates and improvements Enhancements to the Worldwide Threat Map infrastructure Optimizations to in-product bug reporting system
  3. You are more than welcome - glad we could help you out! Spread the word!
  4. There are thousands of changes, way too many to list. The review is based on the 5.0 platform. 5.0 has been out for over a year, so not sure what 4.0 has to do with this thread.
  5. It's version 5.0, so is not an "older build" - meaning it's the 5.0 platform - all the 5.x releases are on the same code base and have improvements.
  6. Hello all! We are very proud to have received a 5-star rating from Download.com's Editorial Staff: http://download.cnet.com/SuperAntiSpyware-Free-Edition/3000-8022_4-10523889.html?tag=mncol;1
  7. Thank you for the suggestion. It is on our wish list of potential new features.
  8. It's something we have considered, but the demand isn't as high as for other features at this time.
  9. Can you post the scan log here for review?
  10. You too! Hope everyone had an enjoyable holiday!
  11. There currently is no way to "prevent" them from turning it off - what did you have in mind?
  12. It's not bundled, but rather an optional install that, if elected, enables a Professional feature - scheduled scanning at no charge. A "bundle" means it's included and installed as part of the package - we have an optional install. Nothing is disabled or features lost if the user elects not to install - it's still the great free SUPERAntiSpyware we have always produced!
  13. They are labelled, I'll have to check why they aren't readable by the screen readers.
  14. We monitor the forums on a daily basis - if other members are answering things properly, there is no reason for us to jump in just for a "me too" answer. We are always here to help!
  15. When a reboot is required it typically means the file is locked, in-use or is otherwise unavailble to be deleted so we use our proprietary methods to delete the file on reboot.
  16. The updates go out a day or so after it's posted live on the site, as to not flood our update servers.
  17. You can download the portable daily to receive the definition updates - there will be a paid technician version where you can update from within the program. The whole idea behind the portable is to use it when can't install the free edition and leave it on the machine. If you are a licensed technician we will have other tools for you (technicians edition).
  18. The Professional does it automatically!
  19. We don't have a specific time period for incremental updates, but it's on the wish list!
  20. We don't provide release dates, as we work on our software all the time and it will be released when ready - it will likley be before the 1st of the year.
  21. There was nothing further to respond to, that's why no one updated the topic - we are in development on the technicians edition - it will only be available for licensed technicians (paid).
  22. We don't have any specific SeaMonkey support at this time. Thanks for your support!
  23. Those are simply generic names, and the threats change. Can you post the log from what told you you have these threats?
  24. How long did you let it run? Did you change any of the default scanning options?
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