It might be,i don't know.I sent logs everytime.You can get the information out of there.I uninstalled it the how much days i have left pleassse buy this i geet annoyed by it.I hope you find a fix.
Well.I just refistered here to to find a solution for the crashes this program makes.I stoped using it while i like the simplicity to it.I hope one day that the crash while scanning will be fixed.