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SASupport

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About SASupport

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  1. SASupport
    If you are still having this issue can you please email me your diagnostic files from C:\ProgramData\SUPERAntiSpyware.com\SUPERAntiSpyware\AppLogs I can look at these and see what’s going on.
  2. SASupport
    Make sure that all of the web browsers are closed while the scan is running.
  3. SASupport
    Did we get this resolved?
  4. SASupport
    This sounds like expected behavior. You might want to try turning down the scan boost settings.
  5. SASupport
    This is something that we are looking into.
  6. SASupport
    Often times, making sure that having all of the web browsers closed will resolve issues like this. Sometimes it will fight the web browser over posession of the cookie files.
  7. SASupport
    People who are having this issue, Please email me your diagnostic log files from this location C:\ProgramData\SUPERAntiSpyware.com\SUPERAntiSpyware\AppLogs I can look at these and see what’s going on.
  8. SASupport
    Running as administrator is a good first step. If this doesn't help. Sometimes doing the installation in safe mode will help.
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