

SASupport
Administrators-
Content Count
54 -
Joined
-
Last visited
About SASupport

-
Rank
Advanced Member
Recent Profile Visitors
The recent visitors block is disabled and is not being shown to other users.
-
Will Previous Pro Versions be upgraded to Pro-x?
SASupport replied to javahound's topic in General Questions
We are still working on this. We haven't forgotten. -
Yeah I would reccomend closing all web browsers during the scanning process. If they are open it can cause issues causing scans to take a long time.
-
I would try to disable the removal of cookies during the scan and see if it doesn't continue to occur after that.
-
Errors with "A Product Update is Available"
SASupport replied to josephrot's topic in General Questions
What is your version number of the software? It can be found at the bottom of the program's window. -
Will Previous Pro Versions be upgraded to Pro-x?
SASupport replied to javahound's topic in General Questions
We are still working on this issue, thank you for your patience. -
Will Previous Pro Versions be upgraded to Pro-x?
SASupport replied to javahound's topic in General Questions
Yes, I received the email. -
Tons of SAS*.tmp files in Windows' local %temp%.
SASupport replied to Ant's topic in General Questions
I have a similar number of temp files as well. This is normal. You can continue to delete the temp folder as desired. -
Yes, this is from the removal of cookies. Unfortunately it is not possible at this time to selectively whitelist cookies, Scanning for and removal of cookies can be disabled in the "Scan This Computer" menu found at the program's main menu.
-
Will Previous Pro Versions be upgraded to Pro-x?
SASupport replied to javahound's topic in General Questions
Yes, I received your message and code. -
Will Previous Pro Versions be upgraded to Pro-x?
SASupport replied to javahound's topic in General Questions
The codes have been forwarded to the appropriate team, I will post back here when I know more. -
Tons of SAS*.tmp files in Windows' local %temp%.
SASupport replied to Ant's topic in General Questions
It should be deleting the ones that it doesn't need. There's no way to know just from looking at the files if they are required, or in use by the software. -
Will Previous Pro Versions be upgraded to Pro-x?
SASupport replied to javahound's topic in General Questions
You can email me at superantispyware@support.com -
Tons of SAS*.tmp files in Windows' local %temp%.
SASupport replied to Ant's topic in General Questions
These are normal, and can be deleted periodically if you want. -
Will Previous Pro Versions be upgraded to Pro-x?
SASupport replied to javahound's topic in General Questions
For people that are affected by this. Please send me a private message with your registration codes. Make sure it's a private message and not a regular thread reply. -
Will Previous Pro Versions be upgraded to Pro-x?
SASupport replied to javahound's topic in General Questions
We have not forgotten about this issue. I will see if I can get an update from the team.