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Everything posted by bawldiggle

  1. Thank you "GuiltySparK" for an honest answer It is a shame that the SAS developer(s) appear to have dropped the ball ... I was referred to SAS several years ago from sevenforums.com ... an excellent find back then. Times are changing ... AVs make all sorts of wild claims about how thorough they are and yet last week SAS found 2 spies and 4 other (non cookie) threats on my research laptop, (the sacrificial lamb). Running live SAS PRO with AVs is very contentious. In March 2015 I could not get K**'s "banking" feature to work, K** online tech, (claimed SAS and M**bytes were the problem) without any warning removed SAS and M**bytes from my laptop ... as as a result both email and browsers were dead. I managed to resurrect the browser, but email was very dead. ... after 6 weeks Mr.K*** posted in the same thread that there was a bug in their "banking" tool. ... and interestingly Mr.K**s post was not sanitized ... I am now losing faith in AVs, it appears updates are just more bell$ and whi$tle$ ... and backing up settings (whitelists etc) is not possible Another concern I have is that 'antimalware" (IMHO) is a generic term used to include everything and anything...viruses, spyware, PUPs. and bad breah SAS' focus on spyware , makes a lot of sense to me, and it works well ... but if this forum is being neglected, is it indicative of SAS future. ? I know you don't have a crystal ball. Thank you once again for your response and reading my concerns for a safer web environment.
  2. When choosing any software I check out the forum, specifically thread dates and how long before a post is answered, if at all. I have just spent about 2 hours looking around this forum, and notice a lot of stickies dated 10+ years ago ! Links in some stickies do go-to very recent information, eg, Database Updates ... https://www.superantispyware.com/rss/definitions.xml - but most are ancient, 2008, 2006 etc Is this because paying customers get priority service ? Understandable to look after commercial customers. - one person "GuiltySpark" (a volunteer) appears to be doing all the legwork on this forum Anybody with a few decades of IT under their belt know of "forums" that have their problems of ignored paying customers - the top 2 AVs on AV-Comparitives have their own deep seated problems ... B:. new threads are ignored and emails can take 4+ weeks to get a response ... (personal experience) K: threads and posts are sanitized to eliminate any "bad light" of the AV product ... personal experience - because I notice on this forum, any searches for K*** or B*** or "antivirus" all come up empty results I am reluctant to spend money on a neglected customer base Granted the world is full of freebie hunters with their wallets/cards held tight to their chests (or buried under a metre of concrete)
  3. Four months ago I changed to a new AV (Kaspersky) from Bitdefender after 4 years. With Kaspersky installed, my browsers (Palemoon & Firefox) plus my only email client (PostBox) locked up and were totally unusable. Using a Linux machine I was able to maintain email and browsing ... curiously on the Windows PC Internet Explorer still worked. Internet banking/bill-paying is very important to us. To cut a long story short Kaspersky's "Safe Money" would only recognise Internet Explorer, in spite of "Safe Money" options/settings. But to login to my banks ... IE had to have SSL protocols reduced to SSL1 and all popups disabled. After weeks of investigating and several threads on the K~ forum Moscow admitted their is a bug in K~ "Safe Money" - a patch was promised within 24 hours ... the patch never appeared, in fact the bug had been evident (forum threads) since Jan 2015 and I can only surmise the bug existed in KIS 2015 since its release in August-2014(?) - In desperation I contacted (local onshore) K~ telephone support (here in Australia) Foolishly I surrendered to remote access to the K~ tech, who promptly uninstalled SAS (and Malwarebytes) telling me that "those" programs interfere with Kaspersky and are completely unnecessary. I had free SAS installed ... obviously the K~ tech did not have a clue about free SAS and how it cannot live monitor. - the K~ tech's interference did not improve any of the problems - to add to frustration, the registry was left in a mess and no program files were removed not even from C:\Windows folder Consequently I have dumped Kaspersky (no refund) and gone back to Bitdefender (BIS-2015) - all my problems have disappeared IMO SAS is a necessary tool in my arsenal of PC protection.... so much so I want to buy SAS-PRO BUT ... the broad brush statement that SAS plays with "most" AVs is not specific enough for my comfort Q1: how well does SAS live monitoring integrate with BIS-2015 ? - statements like "should" and "I think" and "usually" are not definitive enough for my liking. I cannot believe any protection program can be be all-things-to-all-people ... so far I have found SAS to be an excellent tool - one anti-malware programs is insisting it can do it all ... in my experience "no they do not" I would like to pay for SAS but if SAS and Bitdefender do not play happily together I would like to make a donation to SAS - if so how and where ? I would appreciate any feedback, thank you
  4. Thanks MaXimus I am using SAS free portable I can see I (might) have painted my self into a corner using the free portable (!?) SAS, to serve both 32bit and 64bit PCs - in the process of trying to get my head around SAS downloads I think there are 3 downloads free-portable free installer (with opt-out adware) PRO (hopefully without any adware) Are custom folder locations stored in the registry -OR- somewhere else ... if I continue to use alleged portable SAS ? In my pursuit of the SAS portable registry entries , I now have 3 program entries in my C:\Programs2\ folder - my own making while trying to understand where the Registry entries came from with the free-portable SAS - I have assumed if any of my PCs fall over, an installed SAS might not be functional ... my reason for opting for "portable" I assume Palemoon cookies folder will be different in 64bit to 32bit Palemoon - I will do my homework at Palemoon forum and post back here for any other Palemooners
  5. @ MaXimus +1 As a very early adopter of Palemoon I didn't know that SAS Quick Scan does not check Palemoon cookies locations. - thank you Max' for the info SAS has outperformed Bitdefender and Malwarebytes on one occasion when I really had a difficult infection (my PC that is, not me!) I would like to second MaXimus' motion of supporting Palemoon.
  6. SuperAntiVirus registry entries after running alleged portable SAS.exe file Keys and Key-values left over after uninstalling SAS (with RevoUninstaller) * not detected by CCleaner (CCleaner only detected 3 of 10 leftovers) ----------- * HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\MenuOrder\Start Menu\Programs\SUPERAntiSpyware HKEY_CURRENT_USER\Software\Microsoft\Windows\ShellNoRoam\MUICache ValueName: C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe Data:= SUPERAntiSpyware Application * HKEY_CURRENT_USER\Software\Microsoft\Windows\ShellNoRoam\MUICache ValueName: C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe Data: SUPERSetup Uninstaller * HKEY_CURRENT_USER\Software\Microsoft\Windows\ShellNoRoam\MUICache Value Name: = F:\SAS_292D6.EXE Data: SUPERAntiSpyware Free Edition Setup * HKEY_CURRENT_USER\Software\SUPERAntiSpyware.com * HKEY_USERS\S-1-5-21-823518204-1390067357-839522115-1003\Software\Microsoft\Windows\CurrentVersion\Explorer\MenuOrder\Start Menu\Programs\SUPERAntiSpyware HKEY_USERS\S-1-5-21-823518204-1390067357-839522115-1003\Software\Microsoft\Windows\ShellNoRoam\MUICache Value Name:= C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe Data:= SUPERAntiSpyware Application * HKEY_USERS\S-1-5-21-823518204-1390067357-839522115-1003\Software\Microsoft\Windows\ShellNoRoam\MUICache Value Name:= C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe Data:= SUPERSetup Uninstaller * HKEY_USERS\S-1-5-21-823518204-1390067357-839522115-1003\Software\Microsoft\Windows\ShellNoRoam\MUICache Value Name: = F:\SAS_292D6.EXE Data: SUPERAntiSpyware Free Edition Setup HKEY_USERS\S-1-5-21-823518204-1390067357-839522115-1003\Software\SUPERAntiSpyware.com '========== Adds these to registry when run from "extracted" exe on thumb drive HKEY_LOCAL_MACHINE\SOFTWARE\SUPERAntiSpyware.com HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\SASDIFSV - plus 5 values, one of which refers to thumb drive \??\F:\SuperAntiSpyware_p2\SASDIFSV.SYS HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\SASKUTIL - plus 5 values, one of which refers to thumb drive \??\F:\SuperAntiSpyware_p2\SASDIFSV.SYS HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SASDIFSV - plus 5 values, one of which refers to thumb drive \??\F:\SuperAntiSpyware_p2\SASDIFSV.SYS HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SASKUTIL - plus 5 values, one of which refers to thumb drive \??\F:\SuperAntiSpyware_p2\SASKUTIL.SYS HKEY_USERS\S-1-5-21-823518204-1390067357-839522115-1003\Software\Microsoft\Windows\ShellNoRoam\MUICache Value Name:= F:\SuperAntiSpyware_p2\SUPERAntiSpyware.exe Data:= SUPERAntiSpyware Application HKEY_USERS\S-1-5-21-823518204-1390067357-839522115-1003\Software\SUPERAntiSpyware.com --------------------------- Error Opening Key --------------------------- Cannot open SUPERAntiSpyware.com: Error while opening key. --------------------------- OK How is this portable ?
  7. I have just downloaded the portable version (random file-name) ... SAS_292D6.EXE - the first time in my 21 years of IT that a portable program comes as an EXE file - portables usually come as ZIP files - (I totally understand the random file name) When I dug around in SAS web-site I also found ... SUPERAntiSpyware.exe ... (incl opt out adware) In both instances the executables INSTALL ... they are not portable My (virtual) registry is now full of "SuperAntiSpyware" My download PC is 32-bit but the sick PC is 64-bit (my only 64-bit) So considering my dilema how can I download and "extract" a 64 bit portable on a 32-bit machine, and hope it is portable I feel I have been duped ? Not impressed - I was referred to SuperAntiSpyware by sevenforums.com
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