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entpbob

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Everything posted by entpbob

  1. I am having cataract surgery tomorrow, 5/1, and again on 5/8 so I probably won't be on the PC that much. If I can't get the problem(s) resolved by then I will be back in touch. Thanks for your help. Bob
  2. I tried installing RevoUninstaller but got an error message I was't authorized to use. Also tried to run as Administer same error message
  3. Do you consider PCMatic, et al not safe? Can they be part of the problem? Up until now they have detected and removed some very bad stuff.
  4. . UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG. IF REQUESTED, ZIP IT UP & ATTACH IT . DDS (Ver_2012-11-20.01) . Microsoft Windows 7 Home Premium Boot Device: \Device\HarddiskVolume1 Install Date: 6/15/2007 2:01:10 AM System Uptime: 4/30/2014 8:01:36 AM (9 hours ago) . Motherboard: Foxconn | | P35A01 Processor: Intel® Core2 Duo CPU E6750 @ 2.66GHz | SOCKET775 M/B | 1973/333mhz . ==== Disk Partitions ========================= . A: is Removable C: is FIXED (NTFS) - 699 GiB total, 621.785 GiB free. D: is CDROM (CDFS) E: is FIXED (NTFS) - 298 GiB total, 0.026 GiB free. . ==== Disabled Device Manager Items ============= . Class GUID: {4d36e96b-e325-11ce-bfc1-08002be10318} Description: Standard PS/2 Keyboard Device ID: ACPI\PNP0303\4&358B34EB&0 Manufacturer: (Standard keyboards) Name: Standard PS/2 Keyboard PNP Device ID: ACPI\PNP0303\4&358B34EB&0 Service: i8042prt . ==== System Restore Points =================== . RP537: 4/27/2014 9:39:34 AM - PC Pitstop Restore Point RP538: 4/29/2014 8:19:00 AM - Windows Update . ==== Installed Programs ====================== . 7-Zip 9.20 7-zip v9.20 Adobe Acrobat 4.0 Adobe Flash Player 13 ActiveX Adobe Flash Player 13 Plugin Adobe Reader XI (11.0.06) Amazon Kindle Apple Application Support Apple Mobile Device Support Apple Software Update Bonjour Carbonite Desktop Labels Deluxe Google Chrome Google Earth Google Update Helper HP Deskjet 2510 series Basic Device Software HP Deskjet 2510 series Help HP Deskjet 2510 series Product Improvement Study HP Deskjet 2510 series Setup Guide HP Photo Creations HP Update iTunes iWin Games (remove only) Java 7 Update 55 Java Auto Updater Mah Jong Quest III (remove only) Malwarebytes Anti-Malware version 1.75.0.1300 Microsoft .NET Framework 4 Client Profile Microsoft Combat Flight Simulator 3.1 Microsoft Flight Microsoft Flight Simulator 2002 Microsoft Flight Simulator 2004 A Century of Flight Microsoft Flight Simulator X Microsoft Games for Windows - LIVE Redistributable Microsoft Games for Windows Marketplace Microsoft Office 2000 Professional Microsoft Silverlight Microsoft Visual C++ 2005 Redistributable Microsoft Visual C++ 2008 Redistributable - x86 9.0.30411 Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 Microsoft Visual C++ 2010 x86 Redistributable - 10.0.30319 Microsoft Web Publishing Wizard 1.52 Mozilla Firefox 29.0 (x86 en-US) Mozilla Maintenance Service MSXML 4.0 SP2 (KB954430) MSXML 4.0 SP2 (KB973688) MSXML 4.0 SP2 Parser and SDK NVIDIA 3D Vision Controller Driver 306.23 NVIDIA 3D Vision Driver 311.06 NVIDIA Control Panel 311.06 NVIDIA Graphics Driver 311.06 NVIDIA Install Application NVIDIA PhysX NVIDIA PhysX System Software 9.12.0604 NVIDIA Stereoscopic 3D Driver NVIDIA Update 1.11.3 NVIDIA Update Components Octoshape add-in for Adobe Flash Player Open It! OpenOffice 4.0.1 OpenOffice 4.0.1 Language Pack (English (United Kingdom)) OpenOffice 4.0.1 Language Pack (French) OpenOffice 4.0.1 Language Pack (German) OpenOffice 4.0.1 Language Pack (Italian) OpenOffice 4.0.1 Language Pack (Japanese) OpenOffice 4.0.1 Language Pack (Portuguese (Brazil)) OpenOffice 4.0.1 Language Pack (Spanish) PC Magnum 1.0.0.19 PC Matic 1.1.0.50 PC Matic Super Shield 1.0.0.45 PC Pitstop Info Center 1.0.0.16 RealDownloader RealNetworks - Microsoft Visual C++ 2008 Runtime RealNetworks - Microsoft Visual C++ 2010 Runtime RealPlayer Realtek High Definition Audio Driver RealUpgrade 1.1 Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121) Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351) Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2) Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405) Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827) Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449) Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019) Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595) Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642) Security Update for Microsoft .NET Framework 4 Client Profile (KB2804576) Security Update for Microsoft .NET Framework 4 Client Profile (KB2835393) Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628) Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628v2) Security Update for Microsoft .NET Framework 4 Client Profile (KB2858302v2) Security Update for Microsoft .NET Framework 4 Client Profile (KB2898855v2) Security Update for Microsoft .NET Framework 4 Client Profile (KB2901110v2) Shockwave Snap.Do Stamps.com SUPERAntiSpyware The Weather Channel App Update for Microsoft .NET Framework 4 Client Profile (KB2468871) Update for Microsoft .NET Framework 4 Client Profile (KB2533523) Update for Microsoft .NET Framework 4 Client Profile (KB2600217) VLC media player 2.0.8 Windows Driver Package - NVIDIA (nvlddmkm) Display (10/02/2012 9.18.13.0697) Windows Driver Package - Realtek (RTL8167) Net (06/12/2012 7.061.0612.2012) Windows Driver Package - Realtek (RTL8167) Net (11/23/2011 7.050.1123.2011) Windows Live ID Sign-in Assistant Yahoo! Messenger Yahoo! Software Update . ==== Event Viewer Messages From Past Week ======== . 4/30/2014 10:08:19 AM, Error: Service Control Manager [7032] - The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the CarboniteService service, but this action failed with the following error: An instance of the service is already running. 4/30/2014 10:07:19 AM, Error: Service Control Manager [7031] - The CarboniteService service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service. 4/30/2014 10:02:46 AM, Error: Microsoft-Windows-DistributedCOM [10016] - The machine-default permission settings do not grant Local Activation permission for the COM Server application with CLSID {9BA05972-F6A8-11CF-A442-00A0C90A8F39} and APPID {9BA05972-F6A8-11CF-A442-00A0C90A8F39} to the user Robert-PC\Robert SID (S-1-5-21-3336399066-1837407867-3356413660-1000) from address LocalHost (Using LRPC). This security permission can be modified using the Component Services administrative tool. 4/29/2014 6:24:21 PM, Error: Service Control Manager [7000] - The SASDIFSV service failed to start due to the following error: Cannot create a file when that file already exists. 4/28/2014 12:26:12 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service VSS with arguments "" in order to run the server: {0B5A2C52-3EB9-470A-96E2-6C6D4570E40F} 4/28/2014 12:20:23 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {9E175B6D-F52A-11D8-B9A5-505054503030} 4/28/2014 12:20:23 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39} 4/28/2014 12:20:20 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF} 4/28/2014 12:20:17 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service CarboniteService with arguments "" in order to run the server: {36471C67-6A93-4434-92CC-4C614CD06666} 4/28/2014 12:20:14 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service ShellHWDetection with arguments "" in order to run the server: {DD522ACC-F821-461A-A407-50B198B896DC} 4/28/2014 12:20:07 PM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: discache SASDIFSV SASKUTIL spldr Wanarpv6 4/28/2014 10:50:59 AM, Error: Service Control Manager [7001] - The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error: The dependency service or group failed to start. 4/28/2014 10:49:18 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service netprofm with arguments "" in order to run the server: {A47979D2-C419-11D9-A5B4-001185AD2B89} 4/28/2014 10:49:18 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service netman with arguments "" in order to run the server: {BA126AD1-2166-11D1-B1D0-00805FC1270E} 4/28/2014 10:48:57 AM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: AFD DfsC discache NetBIOS NetBT nsiproxy Psched rdbss SASDIFSV SASKUTIL spldr tdx Wanarpv6 WfpLwf ws2ifsl 4/28/2014 10:48:57 AM, Error: Service Control Manager [7001] - The Workstation service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start. 4/28/2014 10:48:57 AM, Error: Service Control Manager [7001] - The TCP/IP NetBIOS Helper service depends on the Ancillary Function Driver for Winsock service which failed to start because of the following error: A device attached to the system is not functioning. 4/28/2014 10:48:57 AM, Error: Service Control Manager [7001] - The SMB MiniRedirector Wrapper and Engine service depends on the Redirected Buffering Sub Sysytem service which failed to start because of the following error: A device attached to the system is not functioning. 4/28/2014 10:48:57 AM, Error: Service Control Manager [7001] - The SMB 2.0 MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error: The dependency service or group failed to start. 4/28/2014 10:48:57 AM, Error: Service Control Manager [7001] - The SMB 1.x MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error: The dependency service or group failed to start. 4/28/2014 10:48:57 AM, Error: Service Control Manager [7001] - The Network Store Interface Service service depends on the NSI proxy service driver. service which failed to start because of the following error: A device attached to the system is not functioning. 4/28/2014 10:48:57 AM, Error: Service Control Manager [7001] - The Network Location Awareness service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start. 4/28/2014 10:48:57 AM, Error: Service Control Manager [7001] - The Network Connections service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start. 4/28/2014 10:48:57 AM, Error: Service Control Manager [7001] - The IP Helper service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start. 4/28/2014 10:48:57 AM, Error: Service Control Manager [7001] - The DNS Client service depends on the NetIO Legacy TDI Support Driver service which failed to start because of the following error: A device attached to the system is not functioning. 4/28/2014 10:48:57 AM, Error: Service Control Manager [7001] - The DHCP Client service depends on the Ancillary Function Driver for Winsock service which failed to start because of the following error: A device attached to the system is not functioning. 4/28/2014 10:38:03 AM, Error: Service Control Manager [7030] - The PEVSystemStart service is marked as an interactive service. However, the system is configured to not allow interactive services. This service may not function properly. 4/27/2014 1:15:57 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the ShellHWDetection service. 4/26/2014 9:04:33 PM, Error: Service Control Manager [7031] - The CarboniteService service terminated unexpectedly. It has done this 10 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service. 4/26/2014 8:59:12 PM, Error: Service Control Manager [7031] - The CarboniteService service terminated unexpectedly. It has done this 9 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service. 4/26/2014 8:53:53 PM, Error: Service Control Manager [7031] - The CarboniteService service terminated unexpectedly. It has done this 8 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service. 4/26/2014 8:48:34 PM, Error: Service Control Manager [7031] - The CarboniteService service terminated unexpectedly. It has done this 7 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service. 4/26/2014 8:43:13 PM, Error: Service Control Manager [7031] - The CarboniteService service terminated unexpectedly. It has done this 6 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service. 4/26/2014 8:37:54 PM, Error: Service Control Manager [7031] - The CarboniteService service terminated unexpectedly. It has done this 5 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service. 4/26/2014 8:32:34 PM, Error: Service Control Manager [7031] - The CarboniteService service terminated unexpectedly. It has done this 4 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service. 4/26/2014 8:27:15 PM, Error: Service Control Manager [7031] - The CarboniteService service terminated unexpectedly. It has done this 3 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service. 4/26/2014 8:21:57 PM, Error: Service Control Manager [7031] - The CarboniteService service terminated unexpectedly. It has done this 2 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service. 4/25/2014 8:44:47 AM, Error: Ntfs [55] - The file system structure on the disk is corrupt and unusable. Please run the chkdsk utility on the volume \Device\HarddiskVolumeShadowCopy7. 4/24/2014 8:02:01 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the Netman service. . ==== End Of File ===========================
  5. Already tried Adware.......doesn't touch it
  6. Unfortunately, Portasolosites does not appear or is identified in Installed Programs, Settings where I can remove o delete it but it does appear as the homepaage for both Explorer and Firefox, that is what is frustrating. I have heard it is a virus and will corrupt the PC
  7. I have run SAS, Malwarebytes, PCMAtic and nothing touches it.
  8. Portalodosites has corrupted my PC How do I remove it and restore my PC to normal?
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