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Old Dog

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  1. Have you tried uninstall and reinstall the program?
  2. Happy to hear you got it taken care of.
  3. HI, You don’t say what OS you are using, if you have added any new devices like printer etc., or if you have an external hard drive Is it the same Hard disk# and DR# every time? If not it could indicate you have a virus of some kind. Does it show an error # when this happens? DR means removable drive. Check your USB devices and card reader, or remove and re-plug all USB devices. If you have added any new devices printer etc. unplug them and see if that’s the problem. If that doesn’t solve the problem check what the USB, DVD/CD-ROM hard drives show up as in device manager. When you click on their property’s it should say “This device is working properly” Update their drivers while you are there. If you using a designated external USB hard drive refer to article. http://answers.microsoft.com/en-us/windows/forum/windows_7-hardware/there-is-no-disk-in-the-drive-please-insert-a-disk/230c20f3-2fbc-4458-99bb-0f1c30eebc1a?auth=1
  4. OOPS,, My Bad GuiltySpark Replyed to the same question I posted elsewhere and I didn't notice before I posted it again here.. Sorry guys
  5. Scaned with SAS came up clean 1/2hr later got on line, updated, rescaned and this jumped up. Trojan.Agent/Gen-FalComp C:\WINDOWS\SYSTEM32\ROBOOT64.EXE After it was detected did full scans with freshly updated Norton360, Malwarebytes, Windows Defender, and Trend Micro HouseCall they all came up clean Was this definition new in the 5.6.1032 update? Might it be a false positive? Here are basic file Properties, General/ Description: PC Performer Size: 19.1 KB Created: May 17.2013 Modified: ‎December ‎19, ‎2012 Digital signature/ Name: Performersoft LLC Timestamp: ‎December ‎19, ‎2012. Digital signature/Details/Advanced/ Go Daddy Secure Certification Authority Details/ Property/ Original filename: PCPerformer.exe Version: Copyright: © 2011 Performersoft LLC No references to any of the above in Task Manager, Processes, Services, or Programs and Features (not initialized yet?) Anyone know what program is or does, or any information about it? Been on PC a long time with no noticable symptoms Since SAS deletes things from quarantine so quickly, hate to remove it without conformation then find out I needed it... Any info would be greatly appreciated
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