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Posts posted by laurareeling

  1. Thanks once again - I had some trouble creating the Avira rescue boot disk, but I've got it running now - it's finding things and renaming them (looks like some nasty, backdoor stuff), but the scanner's stopped twice now with 'segmentation fault' - I've hit start scanner and i think it picks up where it left off, but I'm not feeling comfortable that it's really working  and can find nothing online about what it actually looks like when it's found something.  So, sorry to be troubling you yet again, but does this all sound normal?  Should I just keep running it again when it stops until it's finally done?  (I created the boot disk on a clean laptop.)

  2. OK, did that, deleted and rebooted. (Thank you for all your assistance by the way, it is much appreciated.)

    The only thing that still concerns me is that when I logged in after boot up, my entire monitor was taken over by a 'The F.B.I. Dept. of Cybercrime...' window - had gotten this once before during all this mess and the only way I got rid of it was by a task manager restart (as I did this time).

  3. The toolbar I uninstalled of was 'sweetstarts' or something to that effect, but I was still having problems.  Also have/had an AVG Security toolbar.


    Plugins: AVG SiteSafety plugin Shockwave Flash AmazonMP3DownloaderPlugin Adobe Acrobat Silverlight Plug-In NVIDIA 3D Vision Java Deployment Toolkit Java Platform SE 6 U22 (SoftBlocked) CANON iMAGE GATEWAY Album Plugin Utility Windows Live® Photo Gallery MetaStream 3 Plugin (disabled)

  4. Hi there, I was warned by AVG of Trojan Horse Generic29.AJGE and started taking action.  Ran malwarebytes rootkit tool several times.  Ran superantispyware several times,  quick, complete, and custom on Firefox program.  Ran cccleanup.  Have rebooted several times.  Yet I am obviously still infected (pop ups, including one saying it was the FBI which required a restart to clear), even though I'm being told I'm clean by all these programs - what next?

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