I experienced the same frustrating problem while running a complete scan this evening. Two threats came up (Trojan Agent Gen-Decay). I followed the prompts on the screen and had it removed, rebooting the system. Ran another complete scan aftewards and still came up with the same two threats and one tracking cookie. I also noticed since removing the "Trojan" , the dialog box which used to show the time and temperature in the upper right hand corner of the screen no longer shows up. Instead, it says my Internet connection is not connected. However, I can connect to the Internet. Does anyone know how to get this dialog box back? I am running Windows 7. Thanks for any advice.