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GuiltySpark

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About GuiltySpark

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    Volunteer Mod

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    https://bountyfullplus.com/

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    Male
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    The Space Between Two Points
  • Interests
    Knowledge.

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  1. Hi godmode8 I'm happy to leave it up as it adds a debating point for members. Well if you're using the Inter-webs (which you are) then everything you do is being monitored so unless you were to go 'off grid' then tracking of any kind will always be an issue. Section 2 of that definition states Any malicious software that is designed to take partial or full control of a computer's operation without the knowledge of it's user. This is not actually the case as the user clearly has the choice not to install the extra's nor does Google take control of a computer without the knowledge of it's user. In the case of Section 1 and Section 3 see my answer / opinion from the second quote. (I should point out this is only my opinion and does not represent those of SAS or Support.com). Would this not also apply to FaceBook, Twitter, Pinterest, Instagram, Yahoo, Outlook, Microsoft, Apple, Banks, Building Societies and so on. The list is endless, so I re-iterate, unless someone goes 'off grid' there really is no way of not being tracked and monitored these days. I'm sure more members will no doubt have their own opinions on the subject, do I like having to Custom Install things? No. Do I like having to select 'Got It' or 'Accept / Deny' with each website I visit? No. But it does appear to be a part of the web trends that exist and can be vital for a company that wishes to make money by allowing such options into their programs. I wish I had a product that was so popular it was picked by a big company to pay me money for (essentially) advertising their product / company.
  2. I don't receive those logs as I don't work for SAS or Support.com so hopefully the team will find an answer for you.
  3. Does the error always happen at the same point of the scan?
  4. The number of valid licenses for the registration hes been exceeded. Sounds like it has been moved from computer to computer without de-registering on the other machines first.
  5. it should auto remove the file items usually these are just browsing cookies. best way is to clear your browser and run a second scan without surfing the net to see if the detections are still showing.
  6. No outstanding issues that I can see.
  7. Ok after rummaging round various settings, regedits, alternate starts etc, it appears to be built into the very application itself and is directly involved with support.com tech help this only showing on the free version however, the subscribed version is not affected. How long the ad(s) last for I have no idea it may be just until the next update but a member of the Admin team would know more. Sorry I can't be more help here.
  8. Can you take a screen shot of the offending article and upload it please.
  9. Sorry guys but at present I haven't been able to reproduce this issue can you give more feedback about the systems you're using.
  10. if its a single user license then the old code has to be deregistered from the original machine first.
  11. Hi ron try resetting the browser. http:// https://www.bleepingcomputer.com/tutorials/how-to-reset-the-chrome-browser-back-to-its-default-settings/
  12. This is currently being looked into https://forums.superantispyware.com/index.php?/topic/8988-something-added-to-startup/
  13. No its only for Windows currently.
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